Tammy Ward
Apopka
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Credit Union Service Centers. Excelled in managing teams, resolving disputes, and improving service delivery. Skilled in food safety and adept at engaging customers, demonstrating a blend of hard and soft skills critical for dynamic business environments.
Overview
36
36
years of professional experience
Work History
Deli Associate
Winn Dixie Supermarkets
11.2022 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Assistant Store Manager
Wendys Restaurant
03.2014 - 10.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Manager
Credit Union Service Centers
02.1989 - 04.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Hired and terminated employees as well as yearly reviews.
- Audited teller drawers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Working up and processing loans.
- Balancing ATM.
Education
Associate of Arts - Computer Management
New England Tech
West Palm Beach, FL05-1989
Skills
- Food safety
- Cleaning and sanitizing
- Safe food handling practices
- Customer engagement
Timeline
Deli Associate
Winn Dixie Supermarkets
11.2022 - Current
Assistant Store Manager
Wendys Restaurant
03.2014 - 10.2022
Manager
Credit Union Service Centers
02.1989 - 04.2013
Associate of Arts - Computer Management
New England Tech
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