Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy White

Kenosha

Summary

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Overview

30
30
years of professional experience

Work History

Regional Operations Manager

GPS Dental
05.2025 - Current
  • Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
  • Enhanced customer satisfaction through effective communication and problem-solving strategies.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Developed processes to save on costs and prevent losses.
  • Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Analyzed performance metrics to identify areas for improvement and implement necessary changes.
  • Streamlined regional operations by implementing efficient processes and procedures.
  • Trained and guided team members to maintain high productivity and performance metrics.

Business Manager

Riverside Dental Center
01.2013 - 05.2025
  • Customer Service
  • Production and Collections
  • P&L Management
  • Account receivable/Account Payables
  • Billing/Claims
  • Treatment Planning
  • Marketing
  • Chair Utilization
  • Knowledge of Eagle Soft, Open Dental PMS Systems
  • IT trouble shooting
  • Human Resource duties
  • Payroll

Patient Service Coordinator

Fox Valley Dental Associates
01.2012 - 12.2012
  • Customer Service
  • Hygiene recall
  • Treatment Planning
  • Production/Collection
  • Knowledge of Eagle Soft computer system

Office Manager, General and Orthodontic practice

Perfect Teeth
05.2008 - 06.2011
  • Customer Service
  • Production and Collections at 98% or greater
  • P&L Management
  • Billing/Claims
  • Treatment planning
  • Knowledge of H.M.O’s and P.P.O’s

Patient Service Coordinator

Hein Dental
09.2006 - 05.2008
  • Hygiene Recall
  • Account Receivables
  • Billing/Claims
  • Knowledge of Dentrix computer system

Office Manager

Southwest Dental Group
11.1995 - 07.2006
  • Customer Service
  • Production and Collections
  • P&L Management
  • Accounts receivable
  • Billing/Claims
  • Treatment Planning
  • Marketing
  • Chair Utilization
  • Knowledge of H.M.O’s and P.P.O’s
  • Office Manager of an office which included General Dentistry, Oral Surgery, Periodontics, Endodontics, Orthodontics and T.M.J

Education

Bachelor of Science - Physical Therapy

Nothern University of Arizona
Flagstaff, AZ
05-1995

Skills

  • Operational efficiency
  • Excellent interpersonal skills
  • Staffing oversite
  • Key performance indicators
  • Compliance management
  • Standard operating procedures
  • Staff supervision
  • Budgets
  • Teamwork and collaboration
  • Relationship building
  • Employee scheduling
  • Operations management
  • P&L Administration

Timeline

Regional Operations Manager

GPS Dental
05.2025 - Current

Business Manager

Riverside Dental Center
01.2013 - 05.2025

Patient Service Coordinator

Fox Valley Dental Associates
01.2012 - 12.2012

Office Manager, General and Orthodontic practice

Perfect Teeth
05.2008 - 06.2011

Patient Service Coordinator

Hein Dental
09.2006 - 05.2008

Office Manager

Southwest Dental Group
11.1995 - 07.2006

Bachelor of Science - Physical Therapy

Nothern University of Arizona

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