Summary
Overview
Work History
Education
Skills
Timeline
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Tammy Whitford

Verbena,AL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

34
34
years of professional experience

Work History

Sales Dealer

LUX AIR, LLC
09.2021 - 06.2022
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Registrar

DOD - USAF
04.2010 - 01.2019
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Managed over 25 customer calls per day.
  • Organized, reviewed, and filed paperwork for secure record keeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Updated computer system with latest information to keep records current and accurate.
  • Monitored enrollment processes to meet regulations and accreditation standards.
  • Resolved student registration issues to reduce acceptance, enrollment and payment delays.
  • Facilitated student registration with admissions and records departments for smooth administration processes.
  • Prepared balanced course schedules, student rosters and class lists.

Military - Enlisted

USAF
07.1988 - 03.2010
  • Rated job performance for three personnel providing timely and effective feedback.
  • Managed pay issues for military personnel.
  • Advised senior leaders necessary information required to make force management decisions of personnel.
  • Developed accession policy and procedures ensuring only worthiest applicants are able to be Air National Guard members.
  • Wrote, researched and prepared materials, maintained contacts and responded to congressional inquiries.
  • Researched appropriate laws, judicial decisions, legal articles and other materials.
  • Prepared written reports.
  • Maintained and repaired many different types of equipment.
  • Handled and adjusted customer complaints.

Education

Bachelor of Science - Business Administration - Marketing

Columbia Southern University
Orange Beach, AL
12.2020

Skills

  • Upselling Techniques
  • Post-Sales Support
  • New Business Opportunities
  • Sales Expertise

Timeline

Sales Dealer

LUX AIR, LLC
09.2021 - 06.2022

Registrar

DOD - USAF
04.2010 - 01.2019

Military - Enlisted

USAF
07.1988 - 03.2010

Bachelor of Science - Business Administration - Marketing

Columbia Southern University

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Tammy Whitford