Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Tammy Wicks

Hubbard

Summary

Accomplished Floral Designer with a proven track record at Hy-Vee, known for elevating customer satisfaction through unique, visually appealing designs and efficient order management. Excelled in client consultations and vendor relationships, enhancing shop aesthetics and customer experience. Demonstrated exceptional teamwork and problem-solving abilities, significantly increasing repeat business.

Overview

14
14
years of professional experience

Work History

Floral Designer

Hy-Vee
05.2019 - 02.2023
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Imparted knowledge on plants and flowers to customers.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Maintained detailed records of client consultations, design specifications, order details, and invoicing information for seamless communication across the team.
  • Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
  • Revitalized store displays with seasonally appropriate arrangements showcasing current trends in color palettes and materials usage.
  • Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
  • Maintained cleanliness and organization of shop, enhancing shopping experience for customers.

Floral Designer

Otto's Oasis Greenhouse, Floral and Gift Shop
05.2017 - 05.2019
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Imparted knowledge on plants and flowers to customers.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Maintained detailed records of client consultations, design specifications, order details, and invoicing information for seamless communication across the team.
  • Streamlined the design process for efficiency, implementing effective time management strategies and prioritizing tasks.

Level 3 Student Aide

Rudd Rockford Marble Rock Community School
08.2016 - 05.2017
  • Served as a positive role model for students through consistent demonstration of respect, kindness, and responsibility.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported classroom management by maintaining a clean and orderly learning environment.
  • Communicated regularly with teachers about individual student needs or concerns to ensure appropriate interventions were implemented promptly.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Enhanced student understanding by providing one-on-one tutoring sessions in various subjects.
  • Promoted student success by monitoring progress and providing individualized support as needed.

Level 3 Student Aids

Washington Elementary
08.2009 - 05.2016
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Completed rigorous readings as directed to support unit learning goals.
  • Developed strong relationships with parents and guardians through consistent communication about student progress and goals.
  • Championed a growth mindset culture within the classroom, inspiring students to embrace challenges and persevere through obstacles in pursuit of their academic goals.
  • Organized extracurricular activities to broaden students'' exposure to new skills, experiences, and career paths.
  • Mentored struggling students through personalized tutoring sessions, resulting in improved academic performance.
  • Collaborated with colleagues to share best practices and improve overall teaching effectiveness in the department.
  • Led academic projects to completion, ensuring thorough research and timely presentation.

Education

No Degree - Marketing

Front Range Community College
Westminster, CO

Certificate in Cosmetology - Cosmetology-Hair And Nails

Boulder Valley TEC
Boulder, CO
05-1990

Skills

  • Customer orders
  • Floral arrangement techniques
  • Vendor relationships
  • Order placement
  • Client consultations
  • Special occasion decorative pieces
  • Seasonal arrangements
  • Silk flower design
  • Order management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Retail sales customer service
  • Retail Operations Knowledge
  • Cash handling

Interests

I enjoy reading and have a book club with friends


I make jewelry and sell it at craft shows or on FaceBook


I crochet, garden, and enjoy time with my family

Timeline

Floral Designer

Hy-Vee
05.2019 - 02.2023

Floral Designer

Otto's Oasis Greenhouse, Floral and Gift Shop
05.2017 - 05.2019

Level 3 Student Aide

Rudd Rockford Marble Rock Community School
08.2016 - 05.2017

Level 3 Student Aids

Washington Elementary
08.2009 - 05.2016

No Degree - Marketing

Front Range Community College

Certificate in Cosmetology - Cosmetology-Hair And Nails

Boulder Valley TEC

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Tammy Wicks