Summary
Overview
Work History
Education
Timeline
Generic

TAMMY WILLIAMS

St Louis,MO

Summary

Seasoned Lead Phlebotomist known for high productivity and efficient task completion. Possess specialized skills in venipuncture, patient preparation, and sample labeling and handling. Excel using empathy, communication, and teamwork to enhance patient comfort and team coordination.

Overview

20
20
years of professional experience

Work History

Lead Phlebotomist

Quest Diagnostics
Saint Louis, MO
03.2005 - Current
  • Performed phlebotomy procedures on patients in a professional, safe and timely manner.
  • Monitored the inventory of supplies and equipment used for phlebotomy services.
  • Trained new staff on proper collection techniques and safety protocols.
  • Assisted with scheduling patient appointments to ensure efficient use of time throughout the day.
  • Ensured that all laboratory specimens were collected, labeled, logged and stored properly prior to transport.
  • Maintained accurate records of patient test results and other relevant information in accordance with established policies and procedures.
  • Provided feedback to medical staff regarding abnormal or unexpected lab results.
  • Conducted quality control testing on laboratory instruments to ensure accuracy of results.
  • Assessed patient conditions before performing venipuncture to determine appropriateness for specimen collection.
  • Adhered to universal precautions guidelines when handling blood specimens according to OSHA standards.
  • Responded quickly and efficiently to any emergency situations related to phlebotomy services or equipment malfunctioning.
  • Provided guidance and support during difficult specimen collections as needed.
  • Reviewed patient charts prior to collecting samples, ensuring that appropriate tests were ordered for each individual case.
  • Maintained a clean work environment by following infection control guidelines at all times.
  • Coordinated with other departments within the hospital and clinic setting as needed in order to complete tasks related to specimen collection.
  • Implemented new policies and procedures related to specimen collection as directed by management.
  • Documented daily activities including number of specimens collected, quality assurance measures taken.
  • Participated in regular performance reviews with supervisors in order to identify areas of improvement.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Prepared and packaged specimens for courier transport.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Identified patients using proper procedures prior to specimen collection.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Collaborated with laboratory personnel to resolve specimen issues.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
  • Scheduled appointments and managed patient flow to minimize wait times.
  • Assisted in the training and mentoring of new phlebotomy staff.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Educated patients on specimen collection procedures and post-draw care.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Managed inventory of phlebotomy supplies and reordered stock as necessary.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Interacted with patients to gather and record data prior to blood draws.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Input medical and insurance information into database for inclusion in patient records.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.

Education

REGISTERED MEDICAL ASSISTANT -

Missouri College
St Louis, MO
03-2000

Timeline

Lead Phlebotomist

Quest Diagnostics
03.2005 - Current

REGISTERED MEDICAL ASSISTANT -

Missouri College

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TAMMY WILLIAMS