Tammy Willoughby
Oak Hill ,United States
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
26
26
years of professional experience
Work History
Legal Assistant
Steve New Law Office
Beckley, WV
07.2025 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Revised and finalized letters, briefs, and memos.
Sr. Coordinator Field Services
Optimum Cable
Beckley, WV
11.2018 - 06.2025
- Researched and compiled data to produce operational reports for Senior Leaders.
- Managed Communication between team members, customers and agencies involved in telecommunications work.
- Worked directly with company's VP and Directors by handling day- to day needs including special projects with good multitasking and research skills.
- Monitored outages with OSP and Field Services
- Worked daily with field technicians trouble shooting Modems and Digital equipment.
- Created daily spreadsheets in excel compiling current day numbers to review in team setting.
- Overseen entering invoices for expenses to be paid using ONBASE
- Ordered all tools and supplies in Oracle for Senior Leadership
- Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
- Ensured accurate record keeping on excel spread sheet applying chargebacks to Vendors
Office Manager
Timberline Construction
Oak Hill WV
02.2018 - 11.2018
- Administration of Share Point site
- Updated expense reports daily
- Point of contact for all Contractors
- Organized files, fax reports and scan documents
- Prepare and distribute invoices to bill clients or ay account expenses
- Perform Payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Responsible for reviewing resumes and contacting positional new employees
Dispatch Supervisor
Suddenlink Communications
Beckley, WV
06.1999 - 09.2017
- Supervised team of 35 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Responsible for overseeing Multi Line telephone system.
- Responsible for interviewing potential new employees.
- Worked closely with HR on write ups up to termination.
Education
High School Diploma -
Oak Hill High School
Oak Hill WV Skills
- Office Administrative
- Invoice Processing
- Data entry
- Oracle Database Administration
- Multitasking and Organization
- Microsoft office
- Excel
- Budget Planning
- Customer Service
Timeline
Legal Assistant
Steve New Law Office
07.2025 - Current
Sr. Coordinator Field Services
Optimum Cable
11.2018 - 06.2025
Office Manager
Timberline Construction
02.2018 - 11.2018
Dispatch Supervisor
Suddenlink Communications
06.1999 - 09.2017
High School Diploma -
Oak Hill High School