Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Tammy Woodward

Tammy Woodward

Myrtle Beach,SC

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

15
15
year of professional experience

Work History

Product Expert

Arise
Miramar, FL
12.2023 - Current
  • Assisted customers with the installation, configuration, and troubleshooting of products.
  • Provided timely feedback to management regarding customer service issues.
  • Documented all customer interactions in the help desk ticketing system.

Customer Service Representative

Inktel
Doral, FL
09.2023 - 01.2024
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Set up and activate customer accounts.

Engineering Dispatcher

Prince Resorts
North Myrtle Beach, SC
02.2023 - 09.2023
  • Assigned and dispatched engineers to appropriate jobs in a timely manner.
  • Updated engineering logs and maintained detailed records of job progress.
  • Developed strategies for efficient scheduling of engineers based on customer requirements.

Education

Associate of Arts - Business Management

Post University, Waterbury, CT
07-2025

High School Diploma -

Cheraw High School, Cheraw, SC
06-1992

Skills

  • Market Research Analysis
  • Customer Needs Assessment
  • Cross-functional team leadership
  • Product Lifecycle Management
  • Customer-Centric Approach
  • Product Documentation
  • Strategic Planning
  • Technical problem solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Product Expert - Arise
12.2023 - Current
Customer Service Representative - Inktel
09.2023 - 01.2024
Engineering Dispatcher - Prince Resorts
02.2023 - 09.2023
Post University - Associate of Arts, Business Management
Cheraw High School - High School Diploma,

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Tammy Woodward