Tammy L. Kabat
Two Rivers
Summary
Motivated professional with a strong focus on delivering exceptional client experiences. Seeking a service-oriented position to apply excellent communication skills and problem-solving abilities. Dedicated to excelling at expectations and contributing to the success of the team.
Overview
11
11
years of professional experience
Work History
Consumer Lending Sales Specialist
Advance America
05.2023 - Current
- Utilize sales tools to provide exceptional customer experience.
- Present financial solutions based on customer needs that meet their goals.
- Work closely with and support others in a positive team environment to enhance the customer experience.
Guest Services
Kwik Trip
03.2022 - 05.2023
- Greet and assist guests in a friendly and professional manner.
- Problem-solve challenges and shift priorities quickly.
- Maintain a clean and inviting store.
Housekeeper
Shady Lane
12.2021 - 02.2022
- Provide a clean and sanitary environment for staff and residents.
- Promote dignity and respect to residents and complete job duties while working in a team environment, practicing effective communication and cooperation.
Press Operator
Manitowoc Tool & Manufacturing/Quality Staffing
08.2021 - 12.2021
- Operate brake press or stamping press to produce according to customer specifications.
- Perform all work in a manner that is consistent with the company’s quality system and FDA good manufacturing practices, including always maintaining a clean and orderly production area.
- Follows work order router for labeling and moving parts.
- Communicates with supervisor when quality issues arise and ensures delivery of highest quality products on time to our valued customers.
Production Assembler
KDC One Northern Labs
04.2021 - 08.2021
- Filling and packaging line operations in accordance with standard operation procedures.
- Perform all work in a manner that is consistent with the company’s quality system and FDA good manufacturing practices, including always maintaining a clean and orderly production area.
- Follow safety and environmental policies, practices and procedures as required by the federal and local regulations.
Laboratory Assistant
Forefront Dermatology
06.2020 - 03.2021
- Receiving specimens into the lab and preparing for processing.
- Receiving and stocking of general lab supplies.
- Filing of slides, tissue blocks, and requisition forms.
Patient Customer Service Specialist
Americollect
07.2019 - 06.2020
- Make outbound and take inbound calls from patients to offer payment options for their medical expenses.
- Provide Ridiculously Nice customer service while working with patients for our clients while keeping their specific mission statements in mind.
In Process Inspector
Federal Mogul
06.2017 - 07.2019
- Inspect various types of piston rings for defects.
- Verify and mark ring orientation then move order on to the next process.
Customer Service Representative
Oil-Rite Corporation
02.2017 - 04.2017
- Entered customer orders, answered phones, invoiced customers.
- Assisted accounting department, other projects as needed.
Customer Service Representative
Multiplan/Aerotek
10.2016 - 01.2017
- Assist customers in finding a provider that participates in the plan’s network.
- Focus on adherence to schedule while executing quality calls.
Customer Service Representative
VF Company
08.2016 - 10.2016
- Communicating with customers over the phone and by email to provide excellent service.
- Monitor payments, coordinating returns, and entering and releasing warranty orders.
Customer Service Representative
Protective Life/Aerotek
02.2016 - 08.2016
- Handle customer inquiries and high volume of calls within a contact center.
- Manage detailed communication with customers while maintaining a high level of service.
Mail Order Technician – Diabetic Supplies
Orsini Healthcare
10.2014 - 10.2015
- Processing of new patient orders and reorders via RX30 system.
- Verifying/re-verifying benefits, communicating/collecting co-pay amounts.
Pharmacy Service Representative I - Specialty Mail
CVS Caremark/A-Line Staffing
05.2014 - 10.2014
- Processing of new patient orders and reorders.
- Verifying/re-verifying benefits, communicating/collecting co-pay amounts.
Education
Associate in Applied Science Degree - Concentration, Healthcare Office Administration
Harper College
Palatine, IL05.2014
Computers in Business Certification - undefined
Harper College
Palatine, IL09.2011
Computer Support Technician Certification - undefined
Harper College
Palatine, IL09.2011
Skills
- Call center operations
- Cash handling
- Client relations
- Customer service and care
- Data entry
- Inquiry handling
- Performance tracking
- Product recommendation
- Team collaboration
- Upselling and cross selling
Timeline
Consumer Lending Sales Specialist
Advance America
05.2023 - Current
Guest Services
Kwik Trip
03.2022 - 05.2023
Housekeeper
Shady Lane
12.2021 - 02.2022
Press Operator
Manitowoc Tool & Manufacturing/Quality Staffing
08.2021 - 12.2021
Production Assembler
KDC One Northern Labs
04.2021 - 08.2021
Laboratory Assistant
Forefront Dermatology
06.2020 - 03.2021
Patient Customer Service Specialist
Americollect
07.2019 - 06.2020
In Process Inspector
Federal Mogul
06.2017 - 07.2019
Customer Service Representative
Oil-Rite Corporation
02.2017 - 04.2017
Customer Service Representative
Multiplan/Aerotek
10.2016 - 01.2017
Customer Service Representative
VF Company
08.2016 - 10.2016
Customer Service Representative
Protective Life/Aerotek
02.2016 - 08.2016
Mail Order Technician – Diabetic Supplies
Orsini Healthcare
10.2014 - 10.2015
Pharmacy Service Representative I - Specialty Mail
CVS Caremark/A-Line Staffing
05.2014 - 10.2014
Computers in Business Certification - undefined
Harper College
Computer Support Technician Certification - undefined
Harper College
Associate in Applied Science Degree - Concentration, Healthcare Office Administration
Harper College
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