Tammy ( Terrie ) Correnti

Work History

Employee

State of Missouri - Dept. of Mental Health

St Louis, MO

04.2022 - Current

Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Cultivated interpersonal skills by building positive relationships with others.
Restocked supplies and submitted purchase orders to maintain stock levels.
Answered central telephone system and directed calls accordingly.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Maintained confidentiality of information regarding clients and company.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained visitor log for entering and leaving facility for security purposes.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Checked and verified photo identification prior to granting facility access.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Conducted regular patrols of key areas to spot and control security concerns.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Regulated vehicle and pedestrian traffic onto building grounds.
Reported suspicious activities and persons to law enforcement.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Issued access cards to authorized personnel to monitor access points.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Wrote detailed reports of all security breaches and investigations.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Monitored CCTV cameras and alarm systems for security breaches.
Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
Utilized software to order, track and invoice product shipments.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Set up and broke down food service lines quickly to maintain service flow.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Verified prepared food met standards for quality and quantity before serving to customers.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Stored food in designated containers and storage areas to prevent spoilage.
Greeted customers and answered inquiries regarding menu items and specials.
Portioned and wrapped food to place directly on plates for service to patrons.
Demonstrated knowledge of menu items and corresponding ingredients.
Processed customer payments and balanced cash drawers.
Monitored food quality and freshness throughout day.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Distributed food to waiters and waitresses to serve to customers.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Cleaned and organized kitchen, dining and service areas.

Security Officer

Securitas Security Services USA

St. Louis, Missouri

10.2021 - Current

Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Secured all doors in offices and the main building.
Conducted regular patrols of key areas to spot and control security concerns.
Operated scanning equipment to view internal structures of, purses and other bags to check for prohibited items.
Moved throughout facility and among customers to remain aware of developing security situations.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Authorized entrance papers and granted or denied entrance to buildings.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feed.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Monitored and authorized entrance and departure of up to 100 employees and visitors daily.
Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Permitted entry with escort for approved persons into secure locations.
Secured personal and company goods against robbery, vandalism, and illegal entry.
Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facilities.
Protected business integrity by ensuring all personnel requiring access to high-security areas goes through correct levels of approval.
Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Checked and verified photo identification prior to granting facility access.
Oversaw entry and exit of up to 100 employees and visitors daily.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions

Military Wife

United States Government

St. Louis, Missouri

08.1989 - Current

Coordinated meals for all family members with focus on catering to dietary restrictions.
Scheduled appointments for medical, dental and self-care needs.
Coordinated holiday parties, cocktail parties and small gatherings for household.
Planned youth activities to foster intellectual and emotional development.
Performed cleaning and organization duties.
Supervised children engaged in physical activity, learning and social skills with peers.
Monitored children's play activities to verify safety.
Stayed current on toy and child-related recalls and safety warnings.
Organized activities that enhanced children's physical, emotional and social well-being.
Made healthy snacks and meals for 2 to 10 children.
Provided developmentally appropriate activities for children.
Encouraged children to be understanding and patient with others.
Helped children complete homework assignments and school projects.
Transported children to and from school, medical appointments, and extra-curricular activities.
Used coordination and planning skills to achieve results according to schedule.
Worked flexible hours; night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.

Assistant Manager

St. Louis Zoological Park

St Louis, Missouri

01.2018 - 04.2021

Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Identified team weak points and implemented corrective actions to resolve concerns.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Supervised all areas of restaurant to keep it clean and well-maintained.
Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Kept facility compliant with health codes, sanitation requirements, and license regulations, alleviating potentially heavy fines.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Verified prepared food met standards for quality and quantity before serving to customers.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items, and sanitizing equipment to adhere to health department standards.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Motivated staff to perform at peak efficiency and quality.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Handled money, balanced tills, processed credit card payment batches, and prepared bank deposits, maintaining 98% accuracy.

Summary

Overview

Work History

Employee

Security Officer

Military Wife

Assistant Manager

Education

No Degree - Dental Assisting

No Degree - CDL

GED -

Skills

Accomplishments

Ordained Minister

Work Availability

Timeline

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