TAMSAN VELARDES
Longmont,CO
Summary
Written communication, listening and time management skills with strong work ethics Enthusiastic retail professional with hands-on experience in customer service Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service Highly organized, proactive and punctual Works well within team settings
Overview
15
15
years of professional experience
Work History
Self-Checkout Cashier
King Soopers
Longmont, CO
11.2025 - Current
- Greeted and assisted customers with scanning, bagging, and POS system usage to enhance shopping experience
- Oversaw 5-6 self-checkout lanes to maintain service efficiency and customer satisfaction
- Fixing machine errors, such as "unexpected item in bagging area", price overrides, and coupon issues
- Checking IDs for alcohol, tobacco, and other restricted items
- Monitored for scanning errors and ensured compliance with company cash handling and security policies to prevent theft
- Maintained cleanliness and organization of checkout area with proper bag supplies
Front End Cashier
King Soopers
Longmont, CO
11.2025 - Current
- Greeted, engaged, and assisted customers to enhance their shopping experience.
- Scan items quickly and accurately, manage coupons, and handle diverse payment methods, including cash, debit/credit, checks and SNAP EBT
- Operate the register, handle money, and follow company policies to control loss
- Maintained knowledge of produce codes and ensured compliance with guidelines for restricted items, including alcohol and tobacco.
- Keep the checkout area clean and organized
Cashier
Sunshine Summit Market
Warner Springs, CA
11.2023 - 08.2024
- Scanned merchandise using point-of-sale (POS) system for accurate purchase totals and accurate cash, debit and credit card payments
- Processed customer payments quickly and returned exact change and receipts
- Greeted and welcomed customers promptly and helped them find specific products, answered questions and offered product advice
- Used suggestive selling techniques to promote add-on sales
- Enhanced customer satisfaction by personalizing service and addressing individual needs during transactions
- Verified customer age requirement for alcohol or tobacco purchases
- Checked customer identifications to confirm age for alcohol and tobacco sales
- Maintained clean, organized, and well-stocked check-out areas to create an inviting shopping environment
- Kept the cash drawer organized and balanced
- Answered customers' questions and provided information on store procedures or policies
- Answered phone calls to assist customers with questions and orders
- Offered customers carry-out service at completion of transactions
- Trained new team members on cash register operation, stock procedures, and customer service techniques to enhance team efficiency
Cashier
Warner Springs Gas Mart
Warner Springs, CA
01.2023 - 11.2023
- See above - this was just a much smaller market than Sunshine Summit Market, but duties were the same
Customer Greeter
Home Depot
Temecula, California
02.2021 - 04.2021
- Welcomed customers entering store and ensured safety by providing masks to those without them
- Assisted customers in locating desired products and connected them with staff for additional support
- Restocked and organized product displays to enhance shopping experience
- Cleaned and sanitized all shopping carts in designated area
- Verified customer receipts at exit to prevent theft
Camp Host
Crescent Beach and RV Park
Port Angeles, Washington
07.2019 - 01.2020
- Managed reservations for RV sites, campsites, and two cabins, ensuring efficient service over the phone and in person
- Monitored activities on the private beach to ensure safety and compliance with rules
- Facilitated sales of day and yearly passes for private beach access, enhancing visitor experience
- Cleaned all of the camping and RV spaces and cabins
- Processed transactions for purchases in general store, maintaining accurate financial records
Facility Administrator
Seabreeze Management Company
Aliso Viejo, California
05.2017 - 09.2018
- Scheduled, supervised and directed the daily activities of all on-site staff
- Scheduled and directed daily activities, service requests, make-ready priorities, and maintenance projects to ensure operational efficiency.
- Ensured all customer service calls and related work orders were handled in accordance with established procedures
- Ensured homeowner inquiries regarding facility usage were handled in accordance with the procedure
- General administrative functions between residents, board of directors and on-site vendors/contractors
- Ensured application of all necessary safety procedures and legal compliance
- Issued resident identification, access fobs, resident registration and insured appropriate computer and paper files were kept
- Conducted walk-throughs of all facilities daily and contacted directly responsible vendors for repairs in accordance with budget guidelines
- Responsible for implementation of the Procedures Manual and any other duties that were required by the supervisor
- Prepared monthly reports for board of directors, including vandalism, facility usage, and facility closure reports.
- Project completion as assigned by facility manager, executive director and/or board of directors
- Advised supervisor on changes in maintenance, repairs, purchases, and policies that enhanced community value and homeowner satisfaction.
- Assisted in updating the Facility Maintenance manual
- Worked with community members on the event-scheduling process and scheduled the events accordingly
- Coordinated and attended designated meetings and functions.
- Addressed all punch list items
- Supervised management of inventory systems in conjunction with maintenance supplies and personnel
Facility Administrator
First Services Residential
Murrieta, California
06.2011 - 07.2016
- Managed operations at Rosena Ranch homeowners' association in San Bernardino, CA, transitioning from FirstService Residential to Seabreeze Management Company.
- Managed facility operations and maintenance schedules for residential communities.
- Coordinated vendor services and ensured quality standards were met consistently.
- Oversaw property inspections and addressed maintenance requests promptly.
Education
High School Diploma -
San Dieguito High School
Encinitas, CA06-1969
Skills
- Customer service
- Verbal communication
- Written communication
- Problem solving
- Teamwork
- Attention to detail
- Organizational skills
- Time management
- Interpersonal skills
- Project management
Training
- Medical transcription course
- Various Microsoft Office courses
Timeline
Self-Checkout Cashier
King Soopers
11.2025 - Current
Front End Cashier
King Soopers
11.2025 - Current
Cashier
Sunshine Summit Market
11.2023 - 08.2024
Cashier
Warner Springs Gas Mart
01.2023 - 11.2023
Customer Greeter
Home Depot
02.2021 - 04.2021
Camp Host
Crescent Beach and RV Park
07.2019 - 01.2020
Facility Administrator
Seabreeze Management Company
05.2017 - 09.2018
Facility Administrator
First Services Residential
06.2011 - 07.2016
High School Diploma -
San Dieguito High School