Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
Timeline
Generic
TAM  DO

TAM DO

Huntington Beach,CA

Summary

* I have been a Central Processing Support Officer at CommerceWest Bank in Irvine specializing in serving Money Services Business (MSB) clients for almost 3 years. I have experienced in handling multiple variant processes for business accounts within the Central Processing Support Department. Daily tasks are cross-reviewed by Central Processing teammates and other Departments, and reported in our system and mailed to the clients within a day. Therefore, those could be the interesting but challenging job. I did it by my best and got the above 10% Merit Increase within a year at CommerceWest Bank. I have been working and learning new tasks day by day for almost 2,5 years.

* In another side of my life as an United States Army Reserve Soldier, I have been working in the US Army Reserve at the 478th Trans Company as a Non-Commissioned Officer (NCO) - Uniformed Services since April of 2019. I have been leading the Second Squad of the Second Platoon at my Unit as one of the Sergeant Squad Leaders. Besides that, I volunteered to take on the additional duty as the Equal Opportunity (EO) Representative.

I used to conduct Preventive Maintenance Checks & Services (PMCS #5988 Forms) before dispatching vehicles, or issuing equipment, weapons monthly for three platoons at the Unit. Besides those, I used to take on extra tasks as an assigned Sergeant for Human Resource tasks in the year 2023.

* As an architect, urban planner, I have been working in my fields – architecture design and urban planning for some foreign companies well known in Saigon from 2008 to 2016. All my jobs were mostly computer works requiring many technology skills to use different kinds of software. Besides that, based on knowledge and experience absorbed by educating and working, I have tried to transfer those to my students as a visiting lecturer for some universities in Saigon in a couple years before residing in US.

Overview

17
17
years of professional experience

Work History

Central Processing Support

CommerceWest Bank
Irvine, CA
05.2022 - Current
  • New Accounts Report, Daily and Weekly.
  • New Account Holds.
  • Return Item Processing.
  • MoneyGram Balancing.
  • Processing all of Cash Postings and Cash Orderings.
  • Processing PCBB Report Postings.
  • Processing all of client cash orders.
  • Processing Vault Cash Orders.
  • Levy Processing.
  • Dormant Report Review and Activations.
  • Reg D - Excessive Debits Monitoring and Letters
  • CD Renewal Notification.
  • Fxcim Report.
  • ACH Approver and Wires-Secondary.
  • Account Information Change.
  • Verification of Deposits.

News Anchor, Host, Voice Over, Media Associate, Executive

Little Saigon Television Network – LSTV
01.2029 - 01.2024
  • News Anchor for Evening News Live Shows.
  • MC for The Old Saigon Shows.
  • MC for Special Events in Little Saigon Community.
  • Voice Over for Television.

478th Trans Co

US Army Reserve
Oceanside, USA
01.2019 - 01.2024
  • Conducting Preventive Maintenance Checks & Services (PMCS #5988) Forms before vehicles can be dispatched, or equipment, weapons can be issued monthly for 3 platoons in my Unit.

News Anchor, Host, Voice Over

Vietnam California Radio – VNCR
01.2021 - 01.2023
  • News Anchor for Afternoon News Live Shows.
  • Voice over for radio.

Manager for Nail Salons

Happy Nails and Spa
01.2018 - 01.2023
  • Managed all activities of a nail salon with 20 technicians. It includes communicating with clients at the front desk, assigning tasks for all technicians.

Account Representative for Coverage California, Auto Insurance

United Financial Group – UFG
01.2020 - 01.2021
  • Conducted sales presentations to potential customers.

Account Representative

iFoss Inc – Interior Design & Furniture
01.2018 - 01.2019
  • Conducted sales presentations to potential customers.
  • Negotiated pricing terms with suppliers and customers.
  • Reviewed contracts, invoices and other documents for accuracy.
  • Resolved customer complaints in a timely manner.
  • Developed and maintained strong relationships with clients, vendors and colleagues.

Purchase Order Manager & Account Representative

Skylark Nail & Beauty Supply
01.2017 - 01.2018
  • Managed order entry, invoicing, shipment tracking, and payment processing.
  • Conducted sales presentations to potential customers.
  • Negotiated pricing terms with suppliers and customers.

Visiting lecturer in Landscape Design Department

Nong Lam University
Saigon, Vietnam
01.2015 - 01.2016
  • Subject: Fine Arts, Landscape Design Projects

Visiting lecturer in Design Department

Saigon Technology University
Saigon, Vietnam
01.2015 - 01.2016
  • Subject: Landscape Design Project, Technical Architecture/ Interior Drawing

Architect

Archetype Group
Saigon, Vietnam
01.2014 - 01.2016
  • Company Overview: Architect in luxury apartment projects; Urban planner in master planning, landscape design projects from concept to construction design phase
  • Architect in luxury apartment projects; Urban planner in master planning, landscape design projects from concept to construction design phase

Research-Participant

01.2011 - 01.2012
  • Rainwater Harvesting at the Community Level–The Applicability of small-scale Rainwater Harvesting in High-Dense Megacity–The Case of Saigon, Vietnam

Junior Architect, Interior Designer

Korn Architects Ltd., Co.
Saigon, Vietnam
01.2008 - 01.2010
  • Participated in Architecture, Interior Design, & Urban Planning

Architect

B+H Firm
Saigon, Vietnam
01.2016
  • Company Overview: Architect in Canadian projects, South-East Asian projects from concept design to detail design phase
  • Architect in Canadian projects, South-East Asian projects from concept design to detail design phase

Volunteer architect

Friends of Kentucky Camp – Heritage Conservation Team
Coronado National Forest, USA
01.2013
  • In preserving 'Kentucky Camp' in Arizona, US

Freelancer Architect

01.2013
  • Design the Graphic System for the Minh Phú Aquamekong Vietnam Co

Senior Architect, Urban Planner

Vo Trong Nghia Ltd., Co.
Saigon, Vietnam
01.2012
  • Participated in Green Projects as the team-leader, responding in design drawings and construction works

Education

Master of Science - Urban Development Planning

Darmstadt University
Darmstadt, Germany
01.2012

Senior Bachelor of Architecture -

University of Architecture
Saigon, Vietnam
01.2008

Skills

  • Perform tasks consistently, thoroughly, accurately, timely, and completely
  • Contribute consistently to team productivity by fulfilling designated tasks and responsibilities on time and accurately Be a reliable colleague whom the team can consistently rely on to promptly complete tasks Be the one foster a culture where employees feel empowered to provide advance notice of any anticipated absences
  • Acquire additional skills to accommodate manual processes which will lower our efficiency ratio, mitigate risks and errors
  • Organizational knowledge and understanding of standard operating procedures, processes, and equipment necessary for the position
  • Productivity and dependability: Demonstrate effective time management, ensuring all assigned tasks are completed efficiently while adhering to deadlines, display commitment to delivering complete and accurate work at expected levels of output
  • Communication: Mastery of effective and appropriate verbal and written communication skills Active listen to properly asses what is required and to ask questions when necessary Exceptional listening skills and empathy foster a team environment characterized by mutual respect and understanding Express innovative ideas, think strategically about process improvements, and effectively mitigate risks when necessary
  • Initiative: Take on the initiative to process the tickets that are submitted within task area Display initiative and is resourceful and versatile, going above and beyond to fulfill all duties and taking on additional duties/task whenever possible Seek to expand industry knowledge and has an appetite for growth
  • Team Work: Collaborate with others by listening carefully and employing personal strengths to achieve a common goal Shows accountability for individual team responsibilities, and completed work Consistently demonstrate strong teamwork skills, willingly provide assistance and actively nurture relationships with colleagues
  • Compliance: Comply with Bank policies and procedures, the Bank Secrecy Act and Anti-Money Laundering (BSA/AML) laws and regulations; and all other banking laws and regulations Upholds and adheres to all bank policies diligently, promptly reporting any instances of non-compliance Actively follow new regulations and laws

Languages

  • English
  • Vietnamese

Volunteer Experience

  • April, 2013 to June, 2013: Volunteer architect in preserving 'Kentucky Camp' - Friends of Kentucky Camp, Heritage Conservation Team, Coronado National Forest.
  • December, 2012: Participated in the Vietnam Foundation (VNF) as the volunteer architect for Building open houses for less fortunate children at Long Thanh City, Ba Ria Vung Tau, Vietnam
  • December, 2008: Taught Vietnamese for Australian teachers who traveled to Vietnam for exchanging education between Australia and Vietnam

Timeline

News Anchor, Host, Voice Over, Media Associate, Executive

Little Saigon Television Network – LSTV
01.2029 - 01.2024

Central Processing Support

CommerceWest Bank
05.2022 - Current

News Anchor, Host, Voice Over

Vietnam California Radio – VNCR
01.2021 - 01.2023

Account Representative for Coverage California, Auto Insurance

United Financial Group – UFG
01.2020 - 01.2021

478th Trans Co

US Army Reserve
01.2019 - 01.2024

Manager for Nail Salons

Happy Nails and Spa
01.2018 - 01.2023

Account Representative

iFoss Inc – Interior Design & Furniture
01.2018 - 01.2019

Purchase Order Manager & Account Representative

Skylark Nail & Beauty Supply
01.2017 - 01.2018

Architect

B+H Firm
01.2016

Visiting lecturer in Landscape Design Department

Nong Lam University
01.2015 - 01.2016

Visiting lecturer in Design Department

Saigon Technology University
01.2015 - 01.2016

Architect

Archetype Group
01.2014 - 01.2016

Volunteer architect

Friends of Kentucky Camp – Heritage Conservation Team
01.2013

Freelancer Architect

01.2013

Senior Architect, Urban Planner

Vo Trong Nghia Ltd., Co.
01.2012

Research-Participant

01.2011 - 01.2012

Junior Architect, Interior Designer

Korn Architects Ltd., Co.
01.2008 - 01.2010

Master of Science - Urban Development Planning

Darmstadt University

Senior Bachelor of Architecture -

University of Architecture
TAM DO