TaMya McCoy
Homestead,PA
Summary
Versatile and dynamic professional with a robust background in office administration and customer service, honed at the University of Pittsburgh and other esteemed institutions. Excelled in roles requiring exceptional organization and communication skills, significantly enhancing operational efficiency. Expert in Microsoft Outlook and event planning, with a proven track record of engaging diverse client bases and streamlining office functions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaner
University of Pittsburgh
Pittsburgh, PA
01.2023 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Adhered strictly to safety protocols while performing job duties.
Security Guard
Steel Valley School District
Pittsburgh, PA
08.2022 - Current
- Delivered exceptional security services to safeguard individuals and assets.
- Report safety concerns, security breaches, and unusual circumstances both verbally and in writing.
- Cultivated seamless relationships with clients and their employees.
- Provided assistance to both guests and staff.
- Answered phones and greeted guests professionally.
- Persisted in extensive periods of standing or walking on diverse surfaces such as tile, concrete, and carpet.
- Executed climbing tasks on various structures intermittently throughout the shift.
- Occasionally bend at waist to execute tasks.
- Regularly managed the occasional carrying of objects up to 40 pounds.
- Performed duties on-demand when required.
- Demonstrated constant manual dexterity in performing various clerical duties.
- Required correctable vision to normal level for monitoring and security tasks.
- Adapted to diverse environmental conditions including extreme weather.
- Required continuous mental focus to ensure timely completion of assignments.
Hostess
Grand Concourse
Pittsburgh, PA
01.2021 - 10.2022
- Greet guests in friendly manner
- Manage the flow of Customers
- Track station assignments and seating rotation
- Book reservations
- Ensure the needs of waiting guests are met
- Help assist waiting staff clean dining area
- Help assist waiting staff serve food and beverages
Part-Time to Full Time-Receptionist
Allegheny County Department of Equity & Inclusion
Pittsburgh, PA
01.2018 - 12.2021
- Scan, upload, or file documents in accordance to office policy
- Answer incoming calls, assist with client inquiries
- Reroute calls to appropriate staff members
- Managed efficient communication by relaying messages accurately.
- Processed and delivered incoming correspondence efficiently.
- Operate and service office equipment such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
- Process payroll, invoices, travel reimbursements, and requisitions
- Managed scheduling of all meetings and appointments.
- Assist with general information about the operations and functions of the department
- Help plan and execute networking events
- Processed thorough records of hearing proceedings.
Temporary Administrative Assistance
Integrated Staffing Solutions
Pittsburgh, PA
04.2018 - 04.2018
- Scan and file documents in the proper designated areas
- Answer incoming calls to assist clients with questions
- Reroute calls to appropriate people
- Take and deliver messages
- Sort and distribute incoming mail
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
Education
High School -
Woodland Hill High School
Pittsburgh, PA06.2017
Skills
- Host/Hostess
- Reception Management
- Busser
- Culinary Operations Experience
- Office Administration Expertise
- Payroll
- Communication Skills
- Cash Management
- Customer Engagement
- Effective Organization
- Extensive Cleaning Background
- Office Management
- Event Planning
- Legal research
- Microsoft Outlook
- Data Entry Proficiency
- Typing
- Prioritization Skills
- Security
- Writing Skills
- Retail sales
- Sales
- Basic math
- Product demos
- Cash register
- Serving
- Research
- Childcare
- Merchandising
- Title processing
- Computer skills
Certification
- Notary
Timeline
Cleaner
University of Pittsburgh
01.2023 - Current
Security Guard
Steel Valley School District
08.2022 - Current
Hostess
Grand Concourse
01.2021 - 10.2022
Temporary Administrative Assistance
Integrated Staffing Solutions
04.2018 - 04.2018
Part-Time to Full Time-Receptionist
Allegheny County Department of Equity & Inclusion
01.2018 - 12.2021
High School -
Woodland Hill High School
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