Tamya Terry

Indian Trail,N.C.

Summary

Compassionate Certified Nursing Assistant with expertise in supporting individuals with daily living activities and healthcare needs. Skilled in medication administration and documentation, fostering a patient-centered environment. Committed to enhancing client dignity and safety while collaborating effectively with healthcare teams.

Overview

Certification

years of professional experience

Work History

Direct Care Worker / Administrative Assistant

Atlantis Residential Support Services

Pittsburgh, USA

10.2022 - Current

Provide assistance with activities of daily living for individuals with intellectual disabilities.
Administer medications in accordance with care plans and organizational procedures.
Provided companionship and emotional support, promoting client dignity, safety, and independence.
Follow individual support plans and report changes in client condition to management.
Prepared and served meals according to dietary needs and assisted with feedings.
Remotely maintain the Director and/or Program Specialist calendar.
Engaged in virtual monthly meetings on Zoom to collaborate with team members and share progress.
Processed payroll, scheduled meetings, and coordinated appointments to support organizational operations.
Enter new hire and admissions information into the digital filing system.

Customer Service / Shift Manager

Dairy Queen

Matthews, USA

09.2023 - 05.2026

Supervised night shift team, driving efficient operations and delivering excellent customer service.
Trained team members on operational procedures and customer service protocols, reinforcing company standards.
Resolved customer concerns professionally, enhancing overall dining experience.
Closed the restaurant at the end of the night, following established procedures., including cash handling and end-of-day reports.
Maintained cleanliness, restocked supplies, and prepared food and beverages while ensuring quality, accuracy, and food safety compliance.

Education

Some College (No Degree) - LPN

South Piedmont Community College

4209 Old Charlotte Hwy Monroe, NC 28110

07-2026

Skills

Patient care
Medication administration
Client support

Team collaboration
Document management
Client relations