Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level certified medical assistant position. Ready to help team achieve company goals. Also to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Tamya Williams
Atlanta,GA
Summary
Overview
7
years of professional experience
Work History
Hyatt Place Atlanta
Billing Lead
02.2022 - Current
Job overview
- Managed invoicing and payment processing operations.
- Verified accuracy of billing data and corrected discrepancies.
- Entered and maintained billing information in company internal databases for accessibility.
- Handled account payments and provided information regarding outstanding balances.
- Processed customer invoices, credit memos and payments within established timelines.
- Monitored outstanding invoices and performed collections duties.
- Maintained detailed records of customer payments and billing adjustments.
AARP Services
Verification Specialist
12.2021 - 01.2023
Job overview
- Verified client information by analyzing existing evidence on file.
- Determined appropriateness of payers to protect organization and minimize risk.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Updated patient records with accurate, current insurance policy information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
CSL Plasma
Phlebotomist
04.2021 - 01.2023
Job overview
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Organized daily work based on collection priority.
- Conducted venipuncture and other CT procedures.
- Collected blood samples in accordance with laboratory protocols and regulations.
Tees Art Gallery
Administrative Assistant
01.2017 - 01.2022
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
Grady Memorial Hospital
Patient Access Representative
06.2019 - 06.2021
Job overview
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
Education
Breath of Fresh Air Atlanta
from Phlebotomy
2022
University Overview
Maynard H. Jackson- Jr. High SchoolAtlanta, GA
High School Diploma
05.2019
University Overview
Skills
- Procedures Scheduling
- Categorizing and Classification
- Timberline Software
- Account Posting
- Managing Multiple Tasks
- Customer Relations
- Equipment and Supply Inspections
- Client Satisfaction
- Explaining Patient Benefits
- Payroll Verification
- Microsoft Office
- Calendaring
- Cash Counting
- Information Documentation
- Data Communications
- Speech Writing
- Communications Strategies
Timeline
Billing Lead
Hyatt Place Atlanta
02.2022 - Current
Verification Specialist
AARP Services
12.2021 - 01.2023
Phlebotomist
CSL Plasma
04.2021 - 01.2023
Patient Access Representative
Grady Memorial Hospital
06.2019 - 06.2021
Administrative Assistant
Tees Art Gallery
01.2017 - 01.2022
Breath of Fresh Air
from Phlebotomy
Maynard H. Jackson- Jr. High School
High School Diploma
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