Tamyah Byers
Baltimore,MD
Summary
Enthusiastic customer service experience and developing effective methods of service delivery. Supports company values and prioritizes tasks to meet the needs. Hardworking employee multitasking, and time management, fast-paced abilities. Devoted to giving every employees and customers a positive experience.
Overview
6
6
years of professional experience
Work History
Bakery Team Member
Whole Foods Market
08.2024 - Current
- Assisting with special orders from customers requiring unique ingredients or decorations.
- Keeping accurate records of product yields, waste amounts, inventory levels.
- Monitoring on-hand items to proactively replace low stock and keep product levels within optimal tolerances.
- Package baked goods for sale in store or delivery.
- Personalize cakes by writing desired words or adding other customizations.
Customer Service Cashier
Whole Foods Market
07.2023 - 08.2024
- Greet customers and provide friendly customer service.
- Operate cash registers to process payments for goods and services.
- Resolving customer complaints in a professional manner.
- Comply with all health and safety regulations while performing job duties.
- Answer incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Amazon Warehouse Associate
Amazon
02.2023 - 07.2023
- Stacking boxes, unloading/loading trucks, preparing boxes for shipment.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Assisted in loading finished goods onto delivery vehicles as required.
Amazon Fulfillment Associate
Amazon Warehouse
08.2022 - 01.2023
- Picking boxes from boxes, viewing and following prompts on the screen.
- Assisted in sorting incoming shipments, verifying products against purchase orders.
- Placed products on conveyors for final wrapping and shipment.
Intern
Mercy Medical Center Hospital
09.2021 - 05.2022
- Patient monitoring, turning over patient rooms, office work, stocking IV supplies, phone triage, data entry, supervisor’s assistant.
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Crew Member
McDonalds
10.2020 - 05.2022
- Pack fast food products in containers, cups, and bags.
- Assist management team with inventory counts of food products and beverage supplies.
- Maintaining high standards of customer service during high-volume work shifts and fast-paced operations.
Intern
Advanced Fetal Care, Mercy Medical Center Hospital
09.2019 - 05.2021
- Stocking, phone triage, filing papers, making patient packets, ultrasounds, patient monitoring, etc.
- Maintained accurate records of all activities performed throughout internship period.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Interior Design
The Community College of Baltimore County
Dundalk, MDHigh School Diploma -
Cristo Rey Jesuit High School
Baltimore, MD06.2022
Skills
- Organizational Skills
- Customer Service
- Filing
- Cash Handling
- Receptionist
- Phone triage
- Data Entry
Timeline
Bakery Team Member
Whole Foods Market
08.2024 - Current
Customer Service Cashier
Whole Foods Market
07.2023 - 08.2024
Amazon Warehouse Associate
Amazon
02.2023 - 07.2023
Amazon Fulfillment Associate
Amazon Warehouse
08.2022 - 01.2023
Intern
Mercy Medical Center Hospital
09.2021 - 05.2022
Crew Member
McDonalds
10.2020 - 05.2022
Intern
Advanced Fetal Care, Mercy Medical Center Hospital
09.2019 - 05.2021
High School Diploma -
Cristo Rey Jesuit High School
Interior Design
The Community College of Baltimore County
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