Summary
Overview
Work History
Education
Skills
References
Timeline
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Tamya Hale

Tallahassee,FL

Summary

Experienced associate with a proven track record in customer service and team leadership, leveraging 6 years of experience in warehouse and sales environments. Demonstrates proficiency in multitasking, detail-oriented operations, and enhancing team dynamics to achieve organizational goals. Committed to continuous improvement and fostering positive customer interactions, with a focus on effective communication and innovative solutions.

Overview

6
6
years of professional experience

Work History

Ambassador Associate

Amazon
Tallahassee, FL
01.2023 - Current
  • Mentored new hires on best practices, fostering a cohesive team environment. Collaborated with cross-functional teams to optimize inventory management processes.
  • Meticulously maintained work area cleanliness, ensuring compliance with safety standards. Executed precise material handling procedures, minimizing product damage.
  • Proposed and implemented a new system for organizing incoming shipments, significantly reducing processing time. Adapted quickly to new technologies and equipment.
  • Embraced challenging tasks, consistently meeting tight deadlines. Demonstrated versatility by efficiently operating various powered industrial equipment.

Retail Inventory Associate

Walmart
Tallahassee, FL
01.2021 - 12.2021
  • Managed inventory levels, restocked shelves efficiently, and maintained organized product displays to enhance customer shopping experience.
  • Streamlined stocking process, reducing time to replenish high-demand items and improving overall store productivity.
  • Worked closely with team members to ensure timely completion of tasks and maintain a clean, well-organized store environment.
  • Proposed and implemented new shelf arrangement strategies, leading to improved product visibility and increased sales in specific departments.
  • Assisted customers with product inquiries and locations, contributing to positive shopping experiences and customer satisfaction.

Sales Associate

Jimmy Jazz
Tallahassee, FL
01.2021 - 12.2021
  • Drove sales through personalized customer service, consistently meeting targets. Developed product expertise to guide purchasing decisions effectively.
  • Optimized store layout to boost product visibility, leading to increased foot traffic and sales. Implemented upselling techniques for higher transaction values.
  • Fostered team spirit, sharing best practices to enhance overall store performance. Participated in cross-training to ensure seamless operations during peak hours.
  • Maintained meticulous inventory records, reducing discrepancies and stockouts. Ensured store cleanliness and proper product displays to enhance customer experience.
  • Boosted sales through tailored customer service, consistently hitting targets. Leveraged product knowledge to guide purchases effectively

Customer Service Manager

Walmart
Tallahassee, FL
01.2020 - 12.2020
  • Led customer service team, enhancing satisfaction through effective issue resolution.
  • Implemented strategies improving customer feedback scores and reducing complaints.
  • Trained staff on best practices, fostering a supportive and efficient work environment.
  • Spearheaded customer service initiatives, driving satisfaction through efficient issue resolution and implementing strategies that boosted feedback scores.

Cashier

Walmart
Tallahassee, FL
01.2019 - 12.2020
  • Managed cash transactions efficiently, ensuring customer satisfaction and accurate financial records. Developed strong multitasking skills in a fast-paced retail environment.
  • Streamlined checkout process, reducing average transaction time. Consistently met sales targets and received positive customer feedback for exceptional service.
  • Worked effectively in a team to maintain store cleanliness and organization. Assisted colleagues during peak hours, contributing to improved overall store performance.
  • Maintained meticulous cash drawer accuracy, minimizing discrepancies. Implemented effective inventory management practices, reducing product loss.

Sales Associate

Jimmy Jazz
Tallahassee, FL
01.2019 - 12.2019
  • Fostered a team-oriented environment, sharing best practices with colleagues. Participated in cross-training initiatives to enhance department-wide efficiency.
  • Pioneered creative merchandising techniques, revitalizing product displays to capture customer attention and drive sales growth in key product categories.
  • Executed targeted sales techniques, consistently meeting and exceeding individual and team targets while maintaining high customer satisfaction levels.
  • Engaged customers with product knowledge and enthusiasm, transforming browsing experiences into successful sales and fostering brand loyalty.

Education

High School Diploma -

James S. Rickards
Tallahassee, FL
01.2018

Skills

  • Verbal and Written Communication
  • Customer Service
  • Detail-Oriented

References

No references available upon request.

Timeline

Ambassador Associate

Amazon
01.2023 - Current

Retail Inventory Associate

Walmart
01.2021 - 12.2021

Sales Associate

Jimmy Jazz
01.2021 - 12.2021

Customer Service Manager

Walmart
01.2020 - 12.2020

Cashier

Walmart
01.2019 - 12.2020

Sales Associate

Jimmy Jazz
01.2019 - 12.2019

High School Diploma -

James S. Rickards

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