Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Guard
Pittsburgh Public School District
Pittsburgh, PA
10.2022 - Current
Provide friendly and professional assistance to staff and outside visitors.
Deescalate situations with students, staff, and parents.
Patrol crowds during events to preserve order, and promote security.
Communicate thoroughly with the administration team for a crisis plan.
Monitor building entrances and exits to protect children and staff.
Respond to alarms, emergencies, and disturbances.
Monitor security cameras to identify and respond to suspicious activity.
Search bags manually to identify prohibited items and contraband.
Security Guard
Am Guard
Pittsburgh, PA
12.2021 - 09.2022
Assisted with searches of belongings.
Addressed problems quickly, and reported clear information to the supervisor.
Provided customer service assistance to staff and visitors in a professional manner.
Conducted daily security patrols of assigned areas.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Child Care Teacher
Hug Me Tight
Pittsburgh, PA
11.2020 - 11.2021
Implemented behavior modeling and positive reinforcement into daily routines.
Assisted with virtual learning at school.
Escorted children on outings and trips to promote enrichment and maintain safety.
Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
Cashier
Rite Aid
Pittsburgh, PA
02.2020 - 08.2020
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked identification for proof-of-age for alcohol and tobacco sales.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Crew Trainer
McDonald’s
Pittsburgh, PA
12.2015 - 08.2017
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Trained other employees in customer service, food safety and performance requirements.
Education
Bachelor of Arts - Sociology
California University of Pennsylvania
California, PA
05.2022
Bachelor of Science - Criminal Justice
California University of Pennsylvania
California, PA
05-2022
High School Diploma -
City Charter High School
Pittsburgh, PA
06.2017
Skills
Communication
Leadership
Observant
Time management
Teamwork
Dependable
Patience
Certification
Safety Care Recertification (10/2023)
CPR certified (01/2024)
Timeline
Security Guard
Pittsburgh Public School District
10.2022 - Current
Security Guard
Am Guard
12.2021 - 09.2022
Child Care Teacher
Hug Me Tight
11.2020 - 11.2021
Cashier
Rite Aid
02.2020 - 08.2020
Crew Trainer
McDonald’s
12.2015 - 08.2017
Safety Care Recertification (10/2023)
CPR certified (01/2024)
Bachelor of Arts - Sociology
California University of Pennsylvania
Bachelor of Science - Criminal Justice
California University of Pennsylvania
High School Diploma -
City Charter High School
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