Tamyia Jamison
Amazon
Saint George,SC
3
years of professional experience
Results-driven professional with experience in high-volume warehouse operations, order processing, and inventory management. Skilled in data entry, Microsoft Office, and record management, with a focus on accuracy in fast-paced environments. Strong organizational and problem-solving skills enhance efficiency and support organizational goals.
Work History
Fulfillment Center Associate
4 Months- Pick and pack customer and grocery orders accurately while meeting daily productivity and quality standards.
- Stow incoming inventory in designated warehouse locations to maintain accurate stock organization and efficient order fulfillment.
- Use handheld scanners and warehouse management systems to track inventory, locate products, and process orders.
- Inspect products for quality and verify order accuracy before shipment.
- Maintain a safe, clean, and organized work environment while following Amazon's safety policies and procedures.
- Meet performance goals by working efficiently in a fast-paced, high-volume warehouse environment.
- Collaborate with team members to ensure customer orders are completed and shipped on time.
- Handle merchandise with care to minimize damage and maintain inventory accuracy.
Call Center Agent
1 Year 4 Months- Provided exceptional customer service by answering inbound calls and assisting patients with scheduling dental appointments and resolving inquiries.
- Managed high call volumes while upholding professionalism and ensuring compliance with quality standards.
- Delivered accurate information about dental services, insurance coverage, and payment options to patients.
- Addressed patient concerns empathetically, fostering a welcoming and supportive environment.
- Utilized advanced scheduling software to manage appointment calendars and ensure optimal office productivity.
- Coordinated with dental office staff to verify and update patient information and appointment details, enhancing workflow accuracy.
- Followed up with patients to confirm appointments and provide pre-visit instructions.
- Achieved performance metrics, including call handling time, patient satisfaction scores, and appointment conversion rates.
Store Associate
10 Months- Greeted and interacted with new and regular guests, suggesting complementary products to enhance guest experience.
- Provided prompt, efficient, and courteous service.
- Rang up guests on cash register and balanced cash and inventory transactions.
- Resolved guest complaints and escalated issues to management.
- Focused on collaboration and teamwork as a part of the store team; worked well with the general public.
- Cleaned in and outside of store including but not limited to sweeping the parking lot, mopping floors, emptying trash, cleaning restrooms, filling water and towels at the pump, replacing pay-at-the-pump receipt paper, etc.).
- Organized and replenished shelves and coolers with products to ensure availability for customers.
- Maintained food and beverage areas, ensuring availability of freshly prepared ready-to-eat options.
- Cleans in and outside of store including but not limited to sweeping the parking lot, mopping floors, emptying trash, cleaning restrooms, filling water and towels at the pump, replacing pay-at-the-pump receipt paper, etc.).
- Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
Seasonal Driver Helper
1 Month- Lifted, lowered, and carried packages weighing 25 - 70 lbs. to ensure timely delivery.
- Engaged with customers actively while navigating throughout the store.
- Supported UPS drivers with various tasks such as loading and unloading packages.
Education
Associate of Applied Science - Criminal Justice
Skills
Inventory Management
Order Processing
Excel expertise
Attention to Detail
Time Management
Resourceful
Problem solving
Customer Service
Organized
Verbal communication
Communication
Confidentiality
Professional maturity
Timeline
Fulfillment Center Associate
Amazon
03.2026 - CurrentRead More
Call Center Agent
Aspen Dental
10.2024 - 02.2026Read More
Store Associate
RaceTrac
12.2023 - 10.2024Read More
Seasonal Driver Helper
UPS
11.2023 - 12.2023Read More
Trident Technical College
Associate of Applied Science from Criminal Justice
Read More