Tamyka J Abercrombie
Aliquippa,PA
Summary
Results-driven consultant with over 20 years of experience delivering valuable insights and strategic solutions to a diverse clientele. Expertise in leveraging analytical skills and deep industry knowledge to achieve impactful outcomes that drive business success. Recognized for fostering collaboration within teams and adapting seamlessly to dynamic environments, ensuring project success and high levels of client satisfaction. Committed to continuous improvement and innovation in consulting practices.
Overview
34
34
years of professional experience
Work History
Financial Aid Consultant
Higher Education Assistance Group (HEAG)
Wellesley, MA
02.2022 - Current
- Directed initiatives aimed at enhancing student financial aid processes to ensure improved compliance standards.
- Designed and executed comprehensive training programs for new staff to enhance operational efficiency.
- Investigated data trends to pinpoint areas for optimizing financial assistance delivery methods.
- Coordinated efforts with institutional partners to improve communication channels and streamline resource distribution for student services.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Enhanced communication among team members to foster collaborative and supportive work environment.
Admissions/Financial Aid Coordinator
Heritage Valley Kennedy School of Nursing
McKees Rocks, PA
09.1997 - Current
- Administers and monitors federal, state and institutional financial aid programs to eligible students.
- Communicates regularly with Admissions Coordinator and affiliate college advisors to adhere to applicable admissions requirements and policies.
- Counsels students and parents to the financial aid process and available borrowing options.
- Evaluates student's need; performs need analysis for eligibility.
- Completes federal, state and institutional reports.
- Develops financial aid information for dissemination and present to current and prospective students during Open House and recruitment events.
- Responds to federal, state and institutional audits.
- Processes applications and awards.
- Assesses financial aid services; makes recommendations for change and improvements, as needed.
- Analyzes financial aid reports for accuracy, operating within budget constraints, and proper reporting to various agencies.
- Maintains current knowledge of federal and state regulations and guidelines to properly administer the financial aid program.
- Works collaboratively with business and accounting departments to oversee the critical flow of all grant, loan, and institutional dollars to proper entities, as required.
- Assists with recruitment and retention of all applicable students.
- Assists with course registration and enrollment of all applicable students.
- Collaborates with Marketing to ensure website and media material is up to date.
- Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
- Created and distributed reports on internal and external finances, audits and budgets.
- Updated and reviewed financial reporting packages and managed financial reporting processes, including Federal/State and institutional scholarship programs.
- Worked with both internal and external users to create detailed financial reports.
- Authored presentations and documentation for distribution to current and prospective students.
- Counseled students and parents about financial aid options and program details.
- Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
- Represented financial aid office at group meetings with high school students and parents.
Teller/ Commercial Lending Specialist
PNC Bank
Pittsburgh, PA
03.1994 - 08.1997
- Evaluated loan applications and documentation to determine credit worthiness.
- Rejected loans by explaining deficiencies to applicants.
- Approved loans by issuing checks or depositing funds via EFT to customer accounts or by forwarding customer applications to loan committees.
- Helped customers by answering questions and by responding to requests.
- Accomplished bank mission by completing related results as needed.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Developed prospects for new loans by conducting approximately 50 cold calls weekly.
- Successfully closed average of 20 loans per month.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
Teller/Customer Service Associate
National City Bank
Sewickley, PA
08.1993 - 10.1994
- Provided account services to customers by receiving deposits and loan payments; cashing checks; recording night and mail deposits; and answering questions or forwarding to other bank services.
- Cross-sold bank products by answering inquiries.
- Developed and maintained relationships with local business owners.
- Resolved problems, improved operations and provided exceptional service.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Paralegal Student Assistant
Reed- Smith, Shaw and McClay, LLP
Pittsburgh, PA
04.1992 - 06.1992
- Provided support to attorneys, under the direct supervision of an attorney.
- Completed substantive legal documentation/ reports/ dockets, etc.
- Researched and analyzed law sources, as requested.
- Performed clerical duties.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
Education
BA - Organizational Leadership Studies, Business Management
Geneva University
Beaver Falls, PA 1501008-2020
Associate of Arts - Business Management Studies
CCBC
Monaca, PA 1506106-2019
Certificate, Paralegal Studies - Paralegal Studies
Duffs Business Institute
Pittsburgh, PA05-1992
High School Diploma -
Aliquippa High School
Aliquippa, PA06-1990
Skills
- Goal Setting
- Critical Thinking
- Prioritizing and Planning
- Sales Support
- Team Building Leadership
- Adaptable to Changing Conditions
- Work Planning
- Social Perceptiveness
- Service-Oriented
Affiliations
Advisory Member, Nursing ABC/ Portage Learning, Geneva College
Member, PHEAA (PA) Roundtable Committee
Member, Western PA Admissions Counselor Board
Associate Member, PASFAA (Pennsylvania Association of Student Financial Aid Administrators)
Associate Member, NASFAA (National Association of Student Financial Aid Administrators)
Timeline
Financial Aid Consultant
Higher Education Assistance Group (HEAG)
02.2022 - Current
Admissions/Financial Aid Coordinator
Heritage Valley Kennedy School of Nursing
09.1997 - Current
Teller/ Commercial Lending Specialist
PNC Bank
03.1994 - 08.1997
Teller/Customer Service Associate
National City Bank
08.1993 - 10.1994
Paralegal Student Assistant
Reed- Smith, Shaw and McClay, LLP
04.1992 - 06.1992
BA - Organizational Leadership Studies, Business Management
Geneva University
Associate of Arts - Business Management Studies
CCBC
Certificate, Paralegal Studies - Paralegal Studies
Duffs Business Institute
High School Diploma -
Aliquippa High School