Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Interests
Timeline
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Tamyra Nichols

Windsor, MD,MD

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Armando and Joel Michel. Proven ability to build relationships and solve problems effectively, while adapting quickly to new technologies. Recognized for enhancing customer satisfaction and supporting team success through collaborative teamwork and efficient transaction processing.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining a clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

4
4
years of professional experience

Work History

Cashier

Armando and Joel Michel
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Instructional Assistant

Ms. Lauren Blackwell
03.2024 - 05.2024
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.
  • Supported student learning objectives through personalized and small-group assistance.
  • Participated in professional development opportunities, staying current on best practices in education and instructional support.
  • Contributed to a positive and collaborative school culture by actively participating in staff meetings, committees, and professional learning communities.

BAI Intern

Ms. Kristine
07.2023 - 09.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Got stationed with LTYC, a non-profit organization, and started photography at two elementary/middle schools.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Utilized strong communication abilities during presentations, which led to increased understanding among colleagues regarding project goals and objectives.


Crew Member

Ms. Kimberely
07.2021 - 09.2023
  • I worked at the front counter, drive-thru, and other areas.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from the management team.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.

Sales Associate

Ryan Augustine
07.2023 - 08.2023
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction through exceptional service, promptly addressing concerns, and providing a welcoming store environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

No Degree - Psychology

Loyola University, Maryland
Baltimore, MD
04-2028

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Problem-solving
  • Computer skills
  • Classroom organization
  • Relationship building
  • Collaborative teamwork
  • Teacher support
  • Preparing instructional materials
  • Research
  • Fast learner

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved a conflict that led to customers calming down and coming to an understanding about the issue that was at hand.
  • Trained and mentored every new employee at McDonald's.

Affiliations


  • Project Management Institute

Languages

Spanish
Limited Working
English
Native or Bilingual

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Volunteering
  • Watching Movies and TV Shows
  • Learning new languages
  • Gym Workouts
  • Blogging/Vlogging
  • Making songs
  • Reading
  • Crafting and DIY Projects

Timeline

Instructional Assistant

Ms. Lauren Blackwell
03.2024 - 05.2024

Cashier

Armando and Joel Michel
09.2023 - Current

BAI Intern

Ms. Kristine
07.2023 - 09.2023

Sales Associate

Ryan Augustine
07.2023 - 08.2023

Crew Member

Ms. Kimberely
07.2021 - 09.2023

No Degree - Psychology

Loyola University, Maryland

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