Tamyra Robinson

• Enhanced residents’ quality of life by developing and implementing individualized care plans.
• Ensured a safe and nurturing environment for group home residents through careful supervision and monitoring.
• Improved staff performance by providing ongoing training, coaching, and mentoring.
• Streamlined daily operations with efficient scheduling, task delegation, and resource allocation.
• Promoted resident independence by offering guidance on daily living skills and goal setting.
• Implemented behavior management strategies for positive outcomes in challenging situations.
• Maintained compliance with state regulations through thorough record-keeping, documentation, and reporting.
• Facilitated communication between residents, families, and community agencies to provide comprehensive support services.
• Organized entertaining recreational activities for home while staying within budget.

Achieved effective delivery of social work services to elderly and disabled clients by managing a tailored caseload. Streamlined administrative processes, ensuring accurate documentation and compliance with APS policies. Enhanced community engagement by clearly communicating the agency's mission and program goals in relation to case management. Contributed valuable insights to studies on social work practices, driving improvements in service delivery. Established strong working relationships with staff across the agency and community partners, fostering collaboration. Maintained comprehensive knowledge of available resources for elderly and disabled populations, improving client support. Delivered timely responses to case assignments, consistently meeting APS policy requirements as outlined in the New Jersey APS Provider Manual.

• Enhanced patient care by developing and implementing individualized care plans.
• Improved patient satisfaction through effective communication and collaboration with interdisciplinary healthcare teams.
• Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
• Streamlined care coordination processes, resulting in timely referrals and access to appropriate resources.
• Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
• Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
• Collaborated with insurance providers to secure authorization for necessary services, maximizing patients' benefits coverage.
• Conducted thorough assessments to identify patients' needs, strengths, and barriers to achieving optimal health outcomes.
• Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
• Prioritized time management effectively balancing competing demands within dynamic fast-paced healthcare environments.
• Maintained strict adherence to professional ethics and confidentiality guidelines, safeguarding sensitive information and promoting trust.
• Educated clients and families on community resources, treatment options and health care services to better manage conditions.
• Participated in team meetings and trainings to stay updated on best practices and new developments in care management.

• Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
• Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
• Maintain 24/7 availability to assigned families via agency cell phone.
• Maintain flexible schedule to conduct sessions according to the families' needs, which can include mornings, afternoons, evenings, nights and weekends.
• Teaching crisis management skills to families to enhance their understanding of how to resolve crisis.
• Assess risk and structure interventions with families to assure safety of families as well as self.
• Maintain an awareness of community resources to assist families with referral and linkage to appropriate services and supports.
• Support and represent families with school, court, and other social service organizations, while teaching families to advocate for themselves.
• Attend and actively participate in all required meetings: case conference, team meetings, individual supervision, in-house trainings, and agency/program activities.

• Directly observe clients during shift to ensure safety of all clients and facility
• Observe the self-administration of client medication
• Monitor clients for activities such as a recreation, sporting events, etc.
• Collect, store, and document urine drug screens in accordance to the organizational policy
• Facilitate psycho-education groups as directed by supervisor
• Accompany and monitor clients for outside movement, including driving of agency vehicle (if approved).
• Conduct random facility tours to ensure safety and conformance with program rules and search for contraband.
• Document all incidents via IH Incident Report by end of shift
• Screen clients upon return from offsite movements, or when deemed necessary by supervisor
• Implement daily activity schedule, ensure all assigned activities are conducted on time and directly supervised, ensure all in-house visits are supervised by staff, monitor self-administration of medication, and report all deviations to the schedule to supervisor
• Document all services in EHR (groups, recreation, self-help meetings, UDS collection, incidents, case managements, etc.)