Efficient Senior Certified Pharmacy Technician with nearly 10 years of experience working within a fast-paced retail pharmacy setting. Knowledgeable in all facets of pharmacy operations. Hardworking, dedicated, and reliable. Collaborates well with pharmacists and support staff to deliver exceptional customer and patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens
09.2014 - Current
Coordinated verification and filling of more than 600 daily prescriptions in high-volume retail pharmacy environment.
Collaborated with pharmacists to review and verify prescriptions, ensuring accurate dosages, drug interactions, and possible allergies were considered before dispensing medications.
Reduced medication errors by conducting thorough drug utilization reviews and providing patient counseling on proper usage.
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records. Including, but not limited to ordering medicines daily to replenish stock and increase inventory in anticipation of need, performing regular audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
Supported the development of junior pharmacy technicians through continuous training, mentorship, and performance evaluations. Supervising up to 7 pharmacy technicians and coordinated day-to-day assignments.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Ensured compliance with federal and state regulations by maintaining meticulous documentation of controlled substances and adhering to strict safety protocols.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Security Site Supervisor
Am-Gard
02.2010 - 09.2015
Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
Managed and trained a team of security personnel for optimal performance in maintaining site safety.
Recorded incident reports with detailed accounts of occurrences streamlining reporting procedures, resulting in improved communication between security staff location operator/company management.
Conducted thorough risk assessments to identify vulnerabilities and implement necessary countermeasures.
Verified and collected documentation for transporting equipment and or hazardous chemicals on/off site locations, in addition to reviewing safety data sheets for chemicals.
Developed comprehensive emergency response plans for various scenarios, ensuring preparedness in the event of an incident.
Cultivated relationships with neighboring businesses and or local residents to foster cooperation in maintaining overall area safety.
Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
Museum Security Officer
Capital Asset Protection, Inc.
09.2008 - 12.2009
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety and security top priority.
Oversaw daily monitoring and patrolled assigned exhibits and or key areas to spot and control security concerns.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Examined doors, windows and gates to verify security.
Wrote detailed reports of all security breaches and investigations.