Tana Ingram
Klamath Falls,OR
Summary
Results-driven medical coder with over 11 years of experience in coding and compliance. Proficient in workflow management and document management, contributing to improved claims processing and accuracy. Eager to leverage skills in a dynamic healthcare environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Coder 2
Sky Lakes Medical Center
Klamath Falls, OR
02.2014 - 06.2025
- Analyzed medical records for accurate coding and compliance with regulations.
- Collaborated with healthcare providers to resolve discrepancies in documentation.
- Implemented coding best practices to enhance accuracy and efficiency of claims processing.
- Mentored junior coders, providing training on coding standards and guidelines.
- Utilized advanced coding software to streamline workflows and improve productivity.
- Developed educational materials for staff on changes in coding regulations and practices.
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Enhanced team efficiency with regular training sessions on new coding updates and best practices.
- Supported the implementation of electronic health record systems, simplifying the coding process.
- Promoted teamwork within the department through effective communication and collaboration on complex cases.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Minimized errors by providing ongoing feedback to clinical staff regarding proper documentation practices.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Phlebotomist /Lab Secretary
Sky Lakes Medical Center
Klamath Falls, OR
02.2009 - 02.2014
- Performed venipuncture and capillary collections with high accuracy.
- Maintained compliance with safety protocols and infection control standards.
- Documented patient information and specimen details in electronic records.
- Collaborated with healthcare teams to ensure optimal patient care.
- Trained new staff on phlebotomy techniques and best practices.
- Implemented quality assurance measures to improve specimen handling procedures.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Education
Nursing
Klamath Community College
Klamath Falls06-2027
Skills
- Medical terminology
- HIPAA compliance
- HCPCS coding
- Medical billing
- Data entry
- Document management
- Workflow management
Certification
- CCA - Certified Coding Associate
Timeline
Medical Coder 2
Sky Lakes Medical Center
02.2014 - 06.2025
Phlebotomist /Lab Secretary
Sky Lakes Medical Center
02.2009 - 02.2014
Nursing
Klamath Community College