Tanaeya Wolfe
4150 78th Ave N Apt 200 Pinellas Park,Fl
Summary
Highly-motivated and organized employee eager to apply time management and organizational skills in various environments with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Skilled in working under pressure and adapting to new situations and challenges.
Overview
12
12
years of professional experience
Work History
Senior Data Entry Specialist
HPA Windows and Doors
St. Petersburg, Florida
02.2021 - Current
- Verified accuracy of data entered into databases, spreadsheets and other applications.
- To maintain a database by entering new and updated customer and account information
- Prepare source data by sorting and compiling information as well as prioritizing entries
- Transferring data from paper formats to computer/digital records.
- Resolved discrepancies in information and obtain additional information for incomplete documents.
Store Manager
TBX Finance of Florida DBA Instaloan
St. Petersburg, Florida
07.2017 - 02.2021
- Second-in-command on a team focusing on building customer relationships for profitable financial loans
- Assist in managing overall store performance by meeting Key Performance Indicators, analyzing, and training team members on various performance reports
- Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits
- Oversee account management and recovery processes
- Partner with vendors on auctions, vehicle sales, and moving consignment
- Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards
- Utilize strong interpersonal skills to communication and interact with customers and team members at all levels
- Conducted daily store operations, including opening and closing procedures and cash handling.
Sales Manager
Aarons Sales and Lease
St. Petersburg, Florida
11.2014 - 07.2017
- Manage the stores sales and marketing functions by driving performance in: in-store sales, telephone sales, direct marketing, new customer growth & service programs as well as merchandising
- Managed daily operations of sales department, including supervision of staff members.
- Review and close lease agreements as directed by General Manager, as well as to accepts and process customer renewal payments
- Customer care and satisfaction by providing outstanding service and promptly resolving customer complaints/concerns
- To perform daily Deposits, cash handling, and banking duties on a daily basis
- To input and process customer lease agreements when needed and updating customer information regularly
- Assisting with product ordering, including planning future sales, events and stock balancing.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Shift Supervisor
One Stop Mobile
St. Petersburg, Florida
05.2012 - 11.2014
- Responsible for opening and closing the store
- Back office paperwork, ordering merchandise, and basic computer skills performed
- Maintained accurate records of daily transactions and deposits
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Direct customer service, point of contact for customer concerns and complaints, fuel transactions, performing refunds, replenishing merchandise, and recovering the store when needed for product presentation and inventory control.
- Completed opening and closing duties to facilitate business operations.
Education
Bachelor of Arts - Social Work
University of South Florida
Tampa, FL05.2024
Associates -
Associate of Arts in Social Work
St. Petersburg, FL05.2021
Aug 2003- May 2007 -
Dixie Hollins High
Skills
- Maintains Confidentiality
- Professional and Mature
- Data Transcription
- Critical Thinker
- Strong Interpersonal Skills
- Active Listening/Learning
- Problem Solving Skills
- Time Management
Timeline
Senior Data Entry Specialist
HPA Windows and Doors
02.2021 - Current
Store Manager
TBX Finance of Florida DBA Instaloan
07.2017 - 02.2021
Sales Manager
Aarons Sales and Lease
11.2014 - 07.2017
Shift Supervisor
One Stop Mobile
05.2012 - 11.2014
Bachelor of Arts - Social Work
University of South Florida
Associates -
Associate of Arts in Social Work
Aug 2003- May 2007 -
Dixie Hollins High
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