Tanaisha Bagley
Derby,Connecticut
Summary
Compassionate Direct Support Professional known for productivity and efficient task completion. Skilled in behavior management, personal care assistance, and developing individualized support plans. Excel in communication, empathy, and patience to enhance client satisfaction and well-being. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
The Kennedy Center Inc
Trumbull, CT
11.2023 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Maintained clean and well-organized environment for client happiness and safety.
PCA
CTL
Norwalk, CT
04.2019 - Current
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Pharmacy Technician
CVS Pharmacy
Ansonia, CT
11.2021 - 12.2023
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
Guest Service Representative
Griffin Healthcare
Derby, CT
12.2020 - 01.2022
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Direct Support Professional
Community residence inc
Newington, CT
01.2020 - 10.2021
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals in learning and developing new skills.
Education
Cosmetology License -
Branford Academy of Hair And Cosmetology
Branford, CT05-2023
High School Diploma -
Ansonia High School
Ansonia, CT06-2015
Skills
- Patient Management
- Behavioral Management
- Transportation
- Appointment Scheduling
- Direct Patient Care
- ADL support
- Behavior redirection
- Medication Dispensing
- Insurance Verification
- Hair Assessments
- Hair Styling
- Educational assistance
- Small Group Instruction
- IEP compliance
- Microsoft (Word,Excel,Outlook etc)
Certification
- Cosmetology License
- Pharmacy Tech License
- Direct Support Proffesional
References
References available upon request.
Timeline
Direct Support Professional
The Kennedy Center Inc
11.2023 - Current
Pharmacy Technician
CVS Pharmacy
11.2021 - 12.2023
Guest Service Representative
Griffin Healthcare
12.2020 - 01.2022
Direct Support Professional
Community residence inc
01.2020 - 10.2021
PCA
CTL
04.2019 - Current
Cosmetology License -
Branford Academy of Hair And Cosmetology
High School Diploma -
Ansonia High School
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