Tanaisha Hawkins
Columbus
Summary
Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
Work History
Teacher
First Friends Daycare
Columbus
10.2024 - Current
- Developed engaging lesson plans for diverse student learning needs.
- Implemented classroom management strategies to foster a positive learning environment.
- Collaborated with colleagues to enhance curriculum and teaching methods.
- Provided individualized support to students struggling with course material.
Teacher
Mini Miracle daycare
Columbus
05.2021 - 05.2024
- Developed engaging lesson plans for diverse student learning needs.
- Implemented classroom management strategies to foster a positive learning environment.
- Collaborated with colleagues to enhance curriculum and teaching methods.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Supervised students throughout day, both in classroom and outside during breaks.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
Cashier
Payless Shoes
Columbus
06.2016 - 06.2020
- Processed customer transactions using point-of-sale system efficiently.
- Maintained accurate cash register and balanced drawers at shift end.
- Assisted customers with product inquiries and provided recommendations.
- Collaborated with team members to ensure smooth daily operations.
- Enforced store policies for customer service and safety standards consistently.
- Trained new cashiers on register operations and customer interaction techniques.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Beechcroft Highschool
Columbus, OHSkills
- Lesson planning
- Classroom management
- Curriculum development
- Student assessment
- Behavior management
- Collaboration with colleagues
- Parent communication
- Diverse learning strategies
- Team building
- Conflict resolution
- Effective communication
- Time management
- Critical thinking
- Child development
- Social-emotional learning training
- Youth mentorship
- Customer service
- Communication skills
- Data entry
- Customer support
Timeline
Teacher
First Friends Daycare
10.2024 - Current
Teacher
Mini Miracle daycare
05.2021 - 05.2024
Cashier
Payless Shoes
06.2016 - 06.2020
Beechcroft Highschool