TANAKA ZENENGA
New York
Summary
Experienced professional with a solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
10
10
years of professional experience
Work History
Logistics Manager
Hush Life Boutiques
Englewood, NJ
12.2025 - Current
- Manage inventory control systems, ensuring accurate stock levels and timely replenishment of materials.
- Implement process improvements, streamlining workflows to minimize delays in product delivery and increase customer satisfaction.
- Fostered relationships with suppliers and vendors, maintaining open communication channels to support seamless logistics operations.
- Established clear performance expectations for staff members, providing ongoing feedback to ensure high-quality results consistently achieved across the board.
Operations Manager
Paragon Parking Management
Fairlawn, NJ
01.2024 - 12.2025
- Streamlined customer-centric processes and service policies to enhance the overall client experience.
- Developed and implemented staff training programs to enhance service quality and operational performance.
- Established strategic partnerships with local businesses to improve service offerings and attract new customers.
- Implemented customer feedback systems to drive continuous improvement in service delivery standards.
Customer Success Manager
Regal Credit Management
Los Angeles, CA
01.2019 - 12.2022
- Executed onboarding strategies for high-profile clients, improving retention and satisfaction across key accounts.
- Delivered quarterly business reviews with executive stakeholders, resulting in upsell revenue of $30K–$100K per account.
- Organized engagement events (e.g., webinars, workshops) to educate clients and drive product adoption.
- Partnered with product teams to refine service offerings, including the flagship "Credit Block" identity protection product.
Financial Services Representative
Bloomberg LP
New York, NY
05.2021 - 11.2021
- Supported financial data clients during high-volume periods by providing real-time service and account support.
- Communicated complex financial information clearly to a wide range of professional clients.
- Assisted with inquiries across Bloomberg Terminal functions, improving client usage and satisfaction.
Senior Credit Analyst
Regal Credit Management
New York, NY
11.2016 - 12.2019
- Conducted an in-depth analysis of financial and credit profiles for high-net-worth individuals.
- Managed and monitored delinquent accounts to minimize risk and ensure optimal portfolio performance.
- Provided guidance and advice to clients on how to maintain good credit scores in the future.
- Created dispute letters for customers to send to creditors in order to challenge incorrect information on their reports.
Education
Bachelor of Science - Legal Studies
St John's University
Queens05.2016
Skills
- Project management
- Data analysis
- Wholesale/B2B relationship management
- CRM tools: Salesforce, SAP, Ontraport
- Cross-functional collaboration
- Data analysis and performance reporting
- Credit Management
- Strategic planning
Timeline
Logistics Manager
Hush Life Boutiques
12.2025 - Current
Operations Manager
Paragon Parking Management
01.2024 - 12.2025
Financial Services Representative
Bloomberg LP
05.2021 - 11.2021
Customer Success Manager
Regal Credit Management
01.2019 - 12.2022
Senior Credit Analyst
Regal Credit Management
11.2016 - 12.2019
Bachelor of Science - Legal Studies
St John's University