Ta'nasia Reid
Rochester
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Classroom Aide
Mary Cariola Children's Center
Rochester
10.2025 - Current
- Assisted teachers with classroom management and student engagement activities.
- Offered students personalized educational, behavioral, and emotional support.
- Prepared visual aids, equipment, and classroom displays to foster learning.
- Kept students safe in classroom and outside environments.
- Met with parents about student needs to garner additional support.
- Assisted with clerical duties such as making copies, filing paperwork.
- Supervised after-school clubs or other extracurricular activities.
- Set up computer equipment for use in the classroom.
- Provided additional help with math or reading skills when needed.
Learning Ambassador
Amazon
Rochester
08.2024 - 09.2025
- Engaged employees in learning programs and initiatives to enhance knowledge retention.
- Collaborated with staff to create lesson plans and educational activities.
- Resolved complaints efficiently and professionally.
- Utilized CRM software to track customer interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong customer relationships to encourage repeat business.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
High School Diploma -
Hillside Childrens Center
Rochester, New York, NY06-2023
Skills
- Classroom management
- Educational support
- Lesson planning
- Customer engagement
- Visual aid preparation
- Employee training
- Conflict resolution
- Time management
- Emotional support
Timeline
Classroom Aide
Mary Cariola Children's Center
10.2025 - Current
Learning Ambassador
Amazon
08.2024 - 09.2025
High School Diploma -
Hillside Childrens Center