TANASIA THOMAS
Edison,NJ
Summary
A hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible full-time employment with weekend and evening shift options. I am experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Also A responsible Shift Manager with 2.5 years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners.
Overview
4
4
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
08.2022 - 06.2024
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
Sales Associate
Old Navy
06.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges, and refunds by store policy.
- Prepared merchandise for the sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Food Service Worker
Edible Arrangements
02.2020 - 06.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Project Management -
Arizona State University
Tempe, AZ05.2026
High School Diploma -
Edison High School
Edison, NJ06.2022
Skills
- Scheduling Coordination
- Product Upselling
- Sales Promotion
- Cash Handling Accuracy
- Barista Training
- Drink preparation speed
- Customer Service
- Problem-Solving
- Shift Scheduling
- Work Station Assignments
Timeline
Barista Shift Supervisor
Starbucks
08.2022 - 06.2024
Sales Associate
Old Navy
06.2021 - 08.2022
Food Service Worker
Edible Arrangements
02.2020 - 06.2021
Project Management -
Arizona State University
High School Diploma -
Edison High School
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