Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanayah Williams

Brooklyn

Summary

10+ years of experience dealing with customer relations positively impacting business performance. Passionate about operational excellence, from strategy to execution- with a proven ability to rationalize, enhance decision making and improve organizational effeciency.

Overview

7
7
years of professional experience

Work History

City Carrier Associate

United States Post Office
Brooklyn, New York
12.2025 - Current
  • Assisted with day-to-day operations, working efficiently and productively with all team members, increasing route completion by 50%.
  • Identified issues and provided solutions to ensure accurate deliveries, reducing discrepancies by 40%
  • Operated mail processing equipment while performing basic troubleshooting in case of malfunctions.

OPERATIONS MANAGER

Uncommon Charter School
Brooklyn
09.2024 - 09.2025

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  • Managed inventory and supply chain operations increasing efficiency by 30%
  • Served as schools primary point of contact for parents, visitors, external partners, etc.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

CORRECTION OFFICER

NYC Department of Corrections
East Elmhurst, US
02.2019 - 09.2024
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Settled disputes between inmates and collaborated with other officers to defuse escalated conflicts reducing violence by 20% in housing area.
  • Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.

PHLEBOTOMIST TECHNICIAN

Genesis Medical Center
Elmhurst, US
02.2024 - 03.2024
  • Demonstrated strong communication skills when interacting with patients, providing instructions for specimen collection, and responding to patient inquiries.
  • Performed venipuncture and skin puncture procedures accurately and efficiently to collect blood specimens for laboratory testing.
  • Developed knowledge of laboratory equipment such as centrifuges, microscopes, pipettes, and automated analyzers.
  • Performed basic clerical duties like filing paperwork or entering data into computer systems accurately.

Education

CERTIFIED PHLEBOTOMIST TECHNICIAN - CERTIFIED PHLEBOTOMIST

Genesis Medical Center
01.2024

ASSOCIATE IN ARTS (A.A.) - undefined

CUNY Medgar Evers College
06.2018

Skills

  • Organizational Development
  • Competitive Intelligence
  • Executive Communication
  • Complex Problem Solving
  • Business Process Improvement

Timeline

City Carrier Associate

United States Post Office
12.2025 - Current

OPERATIONS MANAGER

Uncommon Charter School
09.2024 - 09.2025

PHLEBOTOMIST TECHNICIAN

Genesis Medical Center
02.2024 - 03.2024

CORRECTION OFFICER

NYC Department of Corrections
02.2019 - 09.2024

ASSOCIATE IN ARTS (A.A.) - undefined

CUNY Medgar Evers College

CERTIFIED PHLEBOTOMIST TECHNICIAN - CERTIFIED PHLEBOTOMIST

Genesis Medical Center