Tandra Jackson
Tampa,Florida
Summary
Pharmacy Technician Pharmaceutical Calculations Basic Math Specialty Medical Terminology (RX Sig Codes) Medication Laws, Standards, & Regulations Commonly Used Medications Record Maintenance Knowledge of Top 200 Brand/Generic Drugs Anatomy & Physiology Pharmacy Technician Practicum Supply, Inventory, and Data Entry OSHA HIPAA Compliance Pharmacy Law & Ethics First Aid HIV/AIDS Pharmacology Drug & Dosage Interaction Institutional/Community Pharmacy Operations Compounding Use of Pharmaceutical References Essentials of Pathophysiology CPR/BLS Aseptic Techniques Medisoft Mosby’s Pharmacy Management Software Computer Skills Computer Applications in Pharmacy Order/Data Entry MS Office Type 45wpm
Overview
11
11
years of professional experience
Work History
Pharmacy Coordinator
Sunshinehealth
03.2019 - Current
- Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed.
- Verify eligibility and benefits
- Answer phone queues and process faxes within established standards
- Data enters authorizations into the system.
- Acted as liaison among members and physicians in service matters.
- Effectively prioritized tasks and organized workflow to increase efficiency.
Pharmacy Technician
Aetna
07.2016 - 03.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems over telephone by providing assistance with initiating prior authorization requests
- Completed clinical review according to member's medical benefits and pharmacy's medical criteria.
Appeal Certified Pharmacy Technician
Wellcare
01.2013 - 06.2016
- Enters pharmacy overrides into the WHI systems based on approved guidelines and approvals from clinical pharmacists
- Make outbound calls to physicians, pharmacists, and members.
Education
CERTIFICATION National RPT, Registration # RPT43659 National CPhT, Certification #6001-0701-0307-644 -
Ultimate Medical Academy
2012
Skills
- Customer Service
- Data Entry
- Insurance Claim Processing Software
- Drug Efficacy
- Windows 10
- Excel
Affiliations
Quality-focused, results-oriented Certified Pharmacy Technician with 3+ years experience dealing with prescription drug benefits for various national health insurance companies. Pays close attention to detail while concentrating on accuracy. Skilled in client relations leveraging vast customer service experience.
TRANSFERABLE SKILLS
Well-organized and able to prioritize, meet deadlines, all without direct supervision.
Team player attitude, manages strong working relationships within the company.
Completes tasks in a timely manner while working cooperatively with others.
Skilled problem solver with exceptional abilities to prioritize and manage time.
Strong written, verbal and interpersonal communication skills.
Timeline
Pharmacy Coordinator
Sunshinehealth
03.2019 - Current
Pharmacy Technician
Aetna
07.2016 - 03.2019
Appeal Certified Pharmacy Technician
Wellcare
01.2013 - 06.2016
CERTIFICATION National RPT, Registration # RPT43659 National CPhT, Certification #6001-0701-0307-644 -
Ultimate Medical Academy
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