Tandra Walter
Rosharon
Summary
Administrative and operations professional with over 10 years of experience in procurement, inventory management, and financial coordination within healthcare and retail sectors. Demonstrated expertise in managing schedules, records, and workflow processes to enhance productivity and efficiency. Proven track record of leadership and customer service excellence, ensuring operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant
MD Anderson Cancer Center
Houston, TX
12.2022 - Current
- Provided administrative services and operational support across departments. Boost Stone Services, including scheduling appointments, streamlining workflow and enhancing departmental efficiency.
- Coordinate employee scheduling, patient communications, and call center activities, ensuring seamless operations across multiple departments.
- Conduct procurement activities, including purchase requisitions, purchase orders, documentations and support budget tracking and reporting activities.
- Produce accurate financial documentation through Expense Authorization Reporting (EAR) processes and support budget tracking and reporting activities.
- Support and assist with departmental data, reports, and service information design for external and internal use.
- Tracked and verified employee timesheets using Kronos, ensuring accurate reporting and payroll compliance.
- Collaborate with cross-functional teams to meet project deadlines, optimize procurement strategies, and maintain service efficiency.
- Implement policy projects and process improvement initiatives to promote efficiency and strengthen operational effectiveness.
Medical Receptionist
Suncoast Plastic Surgery & Pearland Medspa
Pearland, TX
06.2018 - 06.2022
- Managed incoming phone calls by screening and redirecting calls to the appropriate staff.
- Schedule and educate patient appointments, follow-up, and procedures.
- Facilitate patient check-in procedures, handling payments and appointment scheduling.
- Process patient prescription orders, ensuring accuracy and timely delivery.
- Perform light housekeeping duties and laundry to maintain a clean and sanitary environment.
- Provide exemplary customer service to clients and patients, addressing their needs and concerns with professionalism.
Esthetician & Instructor
Face It Makeup Studio
Pearland, TX
06.2016 - 06.2018
- Developed and implemented comprehensive curricula, including objectives, projects, and exams, to support student learning.
- Created and implemented lesson plans, activities, and projects, providing constructive feedback to support their learning.
- Scheduled appointments and coordinated class sessions to optimize instruction time and maximize results.
- Conducted makeup application demonstrations, focusing on practical instruction to build knowledge required for certification.
- Delivered instruction based on unique student needs and specialized techniques to ensure maximum adherence to industry standards.
Assistant Store Manager/Operations Manager
Hans Warehouse
Houston, TX
06.2012 - 06.2016
- Assisted and served customers, ensuring a high level of customer satisfaction.
- Provided personalized customer service, addressing inquiries and resolving issues.
- Coordinated product displays for customers, including arranging window displays.
- Coordinated opening day activities.
- Managed the sales floor, processing transactions and handling cash register operations.
- Trained employees on maintaining bank deposits and cash register operations.
- Supervised employees and maintained communication with management.
- Conducted stocking activities to build and maintain client relationships.
- Achieved sales targets through effective selling techniques and product knowledge.
Inventory Staff Supervisor
Boot Barn
Sugar Land, TX
07.2007 - 06.2012
- Managed daily reports, ensuring accurate counts and secured inventory.
- Fostered a positive and productive work environment, promoting teamwork and collaboration.
- Advised and educated customers, addressing customer needs through teamwork.
- Oversaw inventory processing, including ordering products and maintaining stock levels.
- Created and developed team members, enhancing their skills and strengthening team dynamics.
- Ensured efficient and friendly service to all customers, maintaining high service standards.
Education
Graduate - Esthetician
Face It Lash and Beauty Bar
Esthetician, TX01.2017
No Degree - Social Work
Texas Southern University
Houston, TXHigh school diploma or GED -
Thurgood Marshall High School
Houston, TXSkills
- Administrative & Operations
- Senior Administrative Support
- Scheduling & Calendar Coordination
- Project & Meeting Coordination
- Reception & Front Desk Support
- Project Coordination
- Document Management
- Report & Financial Support
- Project Coordination & Support
- Financial Operations Support
- Resource Management
- Inventory Management
- Supplier & Vendor Support
- Procurement Support
- Financial Reporting & Tracking
- Corporate Financial Support
- Expense Tracking & Support
- Leadership & Team Support
- Team Support
- Cross-Functional Collaboration
- Process & Performance Improvement
- Client & Customer Service
- Professional Communication
- Microsoft Office & Office Suite
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Email & Verbal Communication
Accomplishments
- Consistently maintained a perfect attendance record while working over 40 hours per week and attending school full-time.
- Successfully developed and implemented comprehensive curricula as an Esthetician Instructor.
- Exceeded sales targets and streamlined financial management processes as an Assistant Store Manager.
- Provided sales expertise and inventory management as a Shift Supervisor, contributing to improved team performance.
Certification
- Body Sculpting Esthetician License
- Introduction to Public Relations
Personal Information
Relocation: Willing to relocate Anywhere.
Timeline
Administrative Assistant
MD Anderson Cancer Center
12.2022 - Current
Medical Receptionist
Suncoast Plastic Surgery & Pearland Medspa
06.2018 - 06.2022
Esthetician & Instructor
Face It Makeup Studio
06.2016 - 06.2018
Assistant Store Manager/Operations Manager
Hans Warehouse
06.2012 - 06.2016
Inventory Staff Supervisor
Boot Barn
07.2007 - 06.2012
Graduate - Esthetician
Face It Lash and Beauty Bar
No Degree - Social Work
Texas Southern University
High school diploma or GED -
Thurgood Marshall High School