T'ANDREA BANKS
Houston,TX
Summary
I am a highly organized and detail-oriented professional with experience in administration, leadership, and Criminal Justice. As a veteran, I bring discipline, accountability, and a strong work ethic to every task. I take pride in supporting teams, creating efficient systems, and helping operations run smoothly.
Overview
10
10
years of professional experience
Work History
Assistant Community Supervision Officer II
Harris County Community Supervision & Correction Department
05.2023 - 11.2024
- Managed a caseload of offenders to efficiently with prioritization of high-risk cases, increasing overall effectiveness in community supervision efforts.
- Conducted thorough investigations into Interstate Probation transfer requests to determine eligibility based on the offender's background and nature of the offense.
- Interviewed offenders, reviewed court records, police reports, and collateral sources to compile comprehensive investigative reports.
- Collaborated with sending and receiving states to ensure accurate documentation, communication, and legal adherence throughout the transfer process.
- Screening offender's referrals, and completed intake interviews, ensuring compliance with department policies and procedures.
Technical Support Specialist, NASA
Chenega & Protective Services
10.2022 - 03.2023
- Processes fingerprints, adjudicate documents, issues permits and badges. Reviewed and analyzed detailed records.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution for over 400 individuals.
- Worked with task management system to receive, manage and close support requests.
- Processed and certified documents, and communicated with NCIC, and OPM for fingerprints, and backgrounds on application process.
Military Police Officer
United States Air Force
10.2018 - 10.2022
- Monitored all reports of data files and regulated access to protect secure information for over 300 individuals in the unit.
- Assisted with creating Standard Operating Procedures (SOPs) and manuals to better safety in the workplace by improving existing reporting, researching data sources, and designing output.
- Provides emergency response security, eliminating hazards and potential dangers. Investigating incidents and crimes, by collecting evidence and recording witness statements.
- Monitored and responded to electronic security systems (ESS), alarms, and access control alerts to ensure facility security and compliance.
- Served as a central communication point between security forces, emergency responders, and command personnel to ensure coordinated and efficient incident response.
Assistant Store Manager
Charming Charlie
09.2014 - 10.2018
- Supported store management in implementing company policies, procedures, and operational standards.
- Coordinated employee schedules and delegated tasks to maintain productivity and operational efficiency.
- Supported the hiring process by assisting with candidate interviews, evaluating applicants, and onboarding new team members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
B.S - Criminal Justice, Minor Forensic Science
Sam Houston State University
Huntsville, TX05-2025
Skills
- Administrative Support
- Records & Documentation Management
- Staff Training & Development
- Hiring & Interviewing Support
- Policy & Procedure Compliance
- Case Documentation
- Time Management
- Attention to Details
- Problem Solving
Timeline
Assistant Community Supervision Officer II
Harris County Community Supervision & Correction Department
05.2023 - 11.2024
Technical Support Specialist, NASA
Chenega & Protective Services
10.2022 - 03.2023
Military Police Officer
United States Air Force
10.2018 - 10.2022
Assistant Store Manager
Charming Charlie
09.2014 - 10.2018
B.S - Criminal Justice, Minor Forensic Science
Sam Houston State University