Tanecia Daniels
Humble,TX
Summary
Customer-focused professional in the aviation service industry, known for high productivity and efficiency in task completion. Possess specialized skills in safety compliance, emergency response procedures, and passenger service excellence. I excel in communication, teamwork, and adaptability, ensuring exceptional travel experiences for all passengers. I'm skilled in FAA safety procedures, in-flight service, and conflict resolution.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Flight Attendant
Spirit Airlines
Houston, TX
08.2023 - Current
- Conduct preflight safety inspections and ensure compliance with FAA and company standards.
- Deliver high-quality passenger service with professionalism and poise in dynamic flight conditions.
- Demonstrate and enforce safety procedures, monitor cabin environment, and respond calmly to in-flight incidents.
- Collaborate with crew to maintain punctual operations and a positive travel experience.
- Recognized for maintaining passenger satisfaction scores above company average.
Paralegal (Remote)
Lone Star Legal Aid
Houston, TX
06.2014 - 07.2023
- Prepare and draft legal documents and petitions, manage case files, and communicate with clients on sensitive legal matters.
- Maintain strong attention to detail, confidentiality, and procedural compliance—valuable in aviation operations.
- Create educational materials and make public presentations to participate in agency and community office outreach efforts, attend and/or coordinate clinics or other events
- Prepare, review and file nonimmigrant and immigrant visa petitions to the United States Citizenship and Immigration Services (“USCIS”) and to the Department of Labor.
- Prepare H-1B petitions, RFE’s and applications under supervision of the immigration attorney.
- Managing a medium to heavy case load (14 Companies), Initiating Labor Condition Applications (LCA), and withdrawal of cases
Sales Associate (Seasonal)
James Avery Craftsman
Houston, TX
11.2016 - 02.2022
- Delivered outstanding customer service and sales support in a fast-paced retail setting.
- Built rapport with customers and maintained professional presentation and brand standards.
- Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales
- Repair, polish and soldered jewelry
Service Center Supervisor
Comcast Cable
Baytown, TX
04.2007 - 01.2013
- Led a team of customer service representatives to improve quality scores and resolve escalations effectively.
- Conducted performance training, scheduling, and customer experience improvement initiatives.
- Consistently achieved top performance metrics in customer satisfaction and operational accuracy.
- Worked directly with assistant manager on career path and coaching techniques.
Education
Paralegal Certificate - Paralegal Studies
Center of Advanced Legal Studies
Houston, TX Associate of Arts - Business
Lone Star Community College
Houston, TX High School Diploma -
Booker T. Washington High School
Houston, TXSkills
- FAA & TSA Compliance
- Passenger Safety & Emergency Procedures
- Cabin Readiness & Security
- In-Flight Oporation & Communication
- Conflict Resolution & De-escalation
- Team Collaboration & Leadership
- Customer Relations & Service Recovery
- Scheduling & Time Management
Certification
- FAA Flight Attendant Certification
- CPR & First Aid Certified
- State of Texas Commissioned Notary
Timeline
Flight Attendant
Spirit Airlines
08.2023 - Current
Sales Associate (Seasonal)
James Avery Craftsman
11.2016 - 02.2022
Paralegal (Remote)
Lone Star Legal Aid
06.2014 - 07.2023
Service Center Supervisor
Comcast Cable
04.2007 - 01.2013
Paralegal Certificate - Paralegal Studies
Center of Advanced Legal Studies
Associate of Arts - Business
Lone Star Community College
High School Diploma -
Booker T. Washington High School