Taneisha Anderson
Chicago,IL
Summary
Mental health and hospital safety professional with experience supporting pediatric and adult patients experiencing suicidal ideation, behavioral challenges, and emotional distress. Skilled in patient observation, safety watches, de-escalation, behavioral response, approved patient holds, patient transport, and timely communication with clinical teams. Recognized for maintaining calm, therapeutic environments while protecting patient dignity and safety. Effective team member who collaborates with nurses, physicians, security personnel, families, and other healthcare professionals.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Hospital Security Officer
Lurie Children’s Hospital
Chicago, IL
01.2024 - Current
- Protect patient safety through continuous observation, patient watches, and prompt reporting of behavioral or medical concerns.
- Support children experiencing suicidal ideation, emotional distress, behavioral challenges, and crisis situations.
- Identify changes in mood, behavior, or condition and communicate observations promptly to clinical staff.
- De-escalate behavioral incidents through calm communication, active listening, and hospital-approved safety procedures.
- Assist trained clinical staff with approved patient holds during medication administration when required for safety.
- Transport patients safely between IPU and SYC units while following hospital protocols.
- Collaborate with nurses, physicians, families, and hospital personnel to support coordinated patient care.
- Document patient observations, incidents, and safety concerns accurately and promptly.
- Maintain patient privacy, dignity, and confidentiality while following hospital safety policies.
Bus Operator
Chicago Transit Authority (CTA)
Chicago, IL
04.2019 - 01.2021
- Maintained passenger safety while transporting diverse individuals in a fast-paced public environment.
- Used patience, active listening, and professional communication to manage challenging interactions.
- Recognized safety concerns and responded appropriately while following established procedures.
- Exercised sound judgment and remained calm during emergencies and high-stress situations.
- Worked independently while coordinating with dispatchers, supervisors, and emergency personnel.
Officer
Department of Aviation
Chicago, IL
06.2016 - 01.2018
- Maintained a secure airport environment through patrols, access control, and continuous observation.
- Conducted interior, exterior, and airfield security rounds to identify safety risks and unusual activity.
- Verified badges and access credentials for employees, contractors, and authorized personnel.
- Monitored individuals, vehicles, facilities, and restricted areas to prevent unauthorized access.
- Responded to incidents professionally and maintained composure during high-pressure situations.
- Communicated clearly with travelers, employees, airport personnel, and emergency responders.
- Collaborated with airport teams to enforce safety procedures and resolve security concerns.
Security Officer — AGB Service
Chicago Public Housing
Chicago, IL
06.2016 - 01.2018
- Maintained safe residential environments for residents, visitors, and property staff.
- Conducted foot and vehicle patrols to identify safety hazards, disturbances, and unusual activity.
- Responded to incidents and emergencies according to established procedures.
- Used respectful communication and de-escalation techniques to manage conflicts and promote cooperation.
- Enforced property rules while treating residents with dignity, patience, and professionalism.
- Maintained strong situational awareness and communicated incidents clearly to supervisors and public safety personnel.
- Partnered with property staff and community members to address safety concerns effectively.
Armed Security Officer
Kates Security
Chicago, IL
12.2012 - 01.2016
- Promoted safety for residents, visitors, and staff at Chicago Public Housing properties.
- Conducted foot, vehicle, interior, and exterior patrols to identify hazards and behavioral concerns.
- Responded to disturbances and emergencies using sound judgment and established procedures.
- Used respectful communication and de-escalation skills when addressing residents and visitors.
- Built professional relationships with residents while enforcing property rules and safety policies.
- Maintained detailed situational awareness and communicated concerns to supervisors and responding personnel.
- Worked collaboratively with property staff and public safety partners to resolve incidents.
Mental Health Specialist
Heart-Grove Hospital
Chicago, IL
03.2011 - 01.2014
- Provided direct supervision and emotional support to patients in a hospital mental health setting.
- Maintained a safe, secure, and therapeutic environment for patients, visitors, and staff.
- Observed patient behavior, mood, emotional status, and safety risks, reporting changes to clinical staff.
- Supported patients experiencing emotional distress, behavioral challenges, and mental health crises.
- Used calm communication, patience, active listening, and approved de-escalation techniques to reduce agitation.
- Responded to behavioral incidents while protecting patient dignity and following hospital procedures.
- Collaborated with nurses, physicians, and hospital personnel to support individualized patient safety plans.
- Documented patient observations and safety concerns accurately and promptly.
- Applied compassion, professionalism, and sound judgment during difficult patient interactions.
- Followed patient privacy requirements, safety protocols, and hospital policies.
Education
GED - undefined
Kennedy-King College
Chicago, IL01.2003
Skills
- Behavioral Health Support
- Mental Health Patient Support
- Patient Watches
- Pediatric Patient Support
- Suicidal Ideation Response
- Crisis Intervention
- De-escalation Techniques
- Behavioral Response
- Patient Safety
- Patient Transport
- Observation and Monitoring
- Therapeutic Communication
- Active Listening
- Incident Response
- Team Collaboration
- Patient Privacy and Confidentiality
- Safety and Security Procedures
- Emergency Response
- Compassion and Patience
- Situational Awareness
- Working Under Pressure
Certification
Available upon request.
Section name
- From: Taneisha Anderson taneishaanderson31@gmail.com
- Subject: Fwd: RESUME
- Date: Sep 4, 2026 at 8:47:34 PM
- To: taneishaanderson49@yahoo.com
- Best Regards
- Begin forwarded message:
- From: Taneisha Anderson
- Date: September 4, 2026 at 8:20:13 PM CDT
- To: taneishaanderson31@gmail.com
- Subject: RESUME
Timeline
Hospital Security Officer
Lurie Children’s Hospital
01.2024 - Current
Bus Operator
Chicago Transit Authority (CTA)
04.2019 - 01.2021
Officer
Department of Aviation
06.2016 - 01.2018
Security Officer — AGB Service
Chicago Public Housing
06.2016 - 01.2018
Armed Security Officer
Kates Security
12.2012 - 01.2016
Mental Health Specialist
Heart-Grove Hospital
03.2011 - 01.2014
GED - undefined
Kennedy-King College