Taneka Evans
Greenville,NC
Summary
Responsive Appointment Coordinator looking for advancement and leadership within the practice. Over 10 years of practicing in patient services which provides interactive, social and leadership skills. Extensive knowledge of Microsoft Office and experience in data entry, posting/receiving payments, running reports and managing/scheduling appointments. Committed to meeting or exceeding service and quality standards every review period.
Overview
11
11
years of professional experience
Work History
Appointment Coordinator
Physicians East P.A.
07.2018 - Current
- Register a patients, scheduling, obtain prior authorization for insurance, train new hires, create training guides, process referrals, manage daily schedules for over 200 patients, collect patient copays and balances payments accordingly, process insurance eligibility, and answer and route incoming calls.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Front Desk Associate
Freedom Hill Community Health Center
08.2017 - 07.2018
- Register patients, scheduling, manage daily schedules for patients, collect patient payments accordingly, mail new patient correspondents, and answer and route incoming calls.
Front Desk Associate
Fitness Connection
05.2013 - 07.2017
- Part-time keyholder of the facility, greet visitors and customers upon arrival, answer questions to build rapport and retention, collect membership fees, answer and route calls to appropriate departments, manage inventory, meet daily sales goals of one hundred dollars for concessions and apparel.
Education
Some College (No Degree) - Family And Community Services
East Carolina University
Greenville, NCSome College (No Degree) -
North Carolina Wesleyan University
Rocky Mount, NCSkills
- Time Management
- Leadership
- Detail Oriented
- Communication
- Problem-Solving
- Referral management
- Patient confidentiality
- Data entry expertise
- Appointment Scheduling
- Strong Organization
- Insurance Verification
- Workflow Management
Leadership Experience
Successfully led a team in order to maintain a productive and steady workflow to provide excellent patient satisfaction.
References
- Eric Parker, Pharmacy Technician Supervisor, (252)521-7297
- Kendra Edwards, Insurance Claims Representative, (336)380-6934
- Stacha Ferril, Childcare Supervisor, (252)558-7568
Timeline
Appointment Coordinator
Physicians East P.A.
07.2018 - Current
Front Desk Associate
Freedom Hill Community Health Center
08.2017 - 07.2018
Front Desk Associate
Fitness Connection
05.2013 - 07.2017
Some College (No Degree) - Family And Community Services
East Carolina University
Some College (No Degree) -
North Carolina Wesleyan University
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