Summary
Overview
Work History
Education
Skills
Timeline
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Taneka Sharperson

Reimbursement Case Manager/ Team Lead
Morrisville,NC

Summary

Experienced Professional with high levels of customer satisfaction and meeting aggressive business goals. Friendly and enthusiastic Administrative assistance.

Overview

3
3
years of professional experience

Work History

Reimbursement Case Manager

Mercalis
Morrisville, NC
11.2022 - Current
  • Educated clients on available programs offer for Xarelto and other Janssen Medications , benefits, and services, empowering them to make informed decisions about their care needs.
  • Responsible for enrolling patients into Affordability programs
  • Maintained accurate documentation on all cases, ensuring compliance with regulations
  • Inbound/Outbound calls made to patients, and pharmacy
  • Provide support to CVM team, Supervisor

Prior Authorization Representative

McKesson
Cary, NC
09.2021 - 03.2022
  • Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
  • Demonstrated adaptability by managing multiple priorities simultaneously, ensuring all tasks were completed accurately and on time.
  • Increased accuracy of insurance coverage validation by utilizing available tools and resources to verify eligibility requirements quickly.
  • Enhanced team productivity with thorough training of new staff members on company policies and procedures.
  • Resolve over 150 cases daily
  • Outbound calls made to pharmacy, plan members services to collect and provide information for patients Prior Authorization


TDB Communications

The Center Of Diseases Control
Atlanta, GA
01.2021 - 09.2021
  • .Demonstrated commitment to client satisfaction through timely communication about project status updates, potential challenges, or delays.
  • Ensured accurate documentation of all test results, equipment specifications, and adjustments made during the TAB process.
  • Resolved customer issues/ Assit. customers via live chat
  • Delivered comprehensive training sessions for facility managers on interpreting and implementing TAB report recommendations for optimal system performance.
  • Efficiently managed multiple projects concurrently while maintaining high-quality workmanship in a deadline-driven environment.

Education

Associate Of Business Administration -

Wake Technical Community College
Raleigh, NC

Diploma - General Studies

Sanderson High School
Raleigh, NC
05.1993

Skills

Timeline

Reimbursement Case Manager

Mercalis
11.2022 - Current

Prior Authorization Representative

McKesson
09.2021 - 03.2022

TDB Communications

The Center Of Diseases Control
01.2021 - 09.2021

Associate Of Business Administration -

Wake Technical Community College

Diploma - General Studies

Sanderson High School

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Taneka SharpersonReimbursement Case Manager/ Team Lead