Dynamic Behavioral Health Technician with extensive experience at Sweeten Creek Mental Health & Wellness Center. Skilled in crisis intervention and therapeutic communication, I excel at fostering relationships and enhancing patient safety. Proven ability to implement effective strategies that promote wellness and independence, ensuring optimal client outcomes in challenging environments.
Overview
21
21
years of professional experience
Work History
Behavioral Health Technician III
Sweeten Creek Mental Health & Wellness Center
Asheville, NC
10.2014 - Current
Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
Provided emotional support to clients and patients dealing with difficult situations.
Monitored patient safety in all areas of the facility.
Assisted patients improve social relationships and engagement.
Responded promptly to any emergency situations that may arise within the facility.
Collaborated with doctors, psychologists or therapists in working with patient treatments.
Completed daily client rounds and tracked client movements.
Planned and implemented safe interventions consistent with treatment goals.
Developed basic strategies to promote patient safety, wellness and independence.
Residential Counselor
Eliada Homes
Asheville, NC
09.2010 - 11.2014
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Made regular rounds to keep residents and areas safe and secure.
Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
Responded promptly to any emergency situations that may arise within the residence.
Assisted with crisis intervention services when needed.
Monitored client progress, documented observations, and reported changes in behavior to supervisors.
Correctional Officer Supervisor
Bridges of America Pompano
Pompano Beach , FL
03.2004 - 08.2009
Maintained prisoners' treatment and case history files.
Provided guidance and mentorship to new correctional officers on proper techniques for managing inmates safely.
Inspected locks, window bars, doors, and security systems to support escape prevention.
Responded to code crisis calls to assist in preventing escapes, fights and violations of facility rules.
Conducted fire, safety and sanitation inspections.
Maintained order in building and on grounds of prison.
Conducted performance evaluations for subordinate correctional officers, providing feedback and recommendations for improvement.
Created weekly schedules for Correctional Officers and monitored attendance.
Ensured that all personnel are aware of their responsibilities by providing clear instructions during shift briefings.
Education
Some College (No Degree) - Nursing
Cedar Crest College
Allentown, PA
Some College (No Degree) - Elementary Education
Broward Community College
Fort Lauderdale, FL
Skills
Crisis intervention
Patient monitoring
Therapeutic communication
Behavioral assessment
Client documentation
Relationship building
Conflict resolution
Emotional support
Crisis prevention intervention (CPI)
First Aid/CPR
Affiliations
Traveling
Cooking
Languages
English
Professional
Patios
Professional
Timeline
Behavioral Health Technician III
Sweeten Creek Mental Health & Wellness Center
10.2014 - Current
Residential Counselor
Eliada Homes
09.2010 - 11.2014
Correctional Officer Supervisor
Bridges of America Pompano
03.2004 - 08.2009
Some College (No Degree) - Nursing
Cedar Crest College
Some College (No Degree) - Elementary Education
Broward Community College
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