Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Certified DSP/CMA
Home Care Agencies
01.2017 - Current
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted with daily living activities, running errands, and household chores.
Recorded status and duties completed in logbooks for management.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Operated laboratory equipment and instruments correctly to conduct tests.
Tax Preparer
Oblige Solutions
11.2011 - Current
Offered clients recommendations to reduce tax liabilities.
Maintained compliance by adhering to current tax laws and regulations.
Analyzed financial records to verify accuracy of tax returns.
Calculated estimated tax payments for clients.
Utilized tax software to prepare returns and meet deadlines.
Provider Reimbursement Specialist
UnitedHealthcare
05.2020 - 09.2022
Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
Followed up on denied and unpaid claims to resolve problems and obtain payments.
Created documents in accordance with payer guidelines and submitted to appropriate parties.
Built proactive, client-specific edits into system to prevent future denials.
Prevented delays and claim denials by correcting information prior to submission.
Medical Records Clerk
Lincare
01.2018 - 04.2020
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Printed and photocopied documents to provide patients with copies of medical records.
Supported medical staff by providing organized and accurate medical records.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Maintained patient records in compliance with security regulations.
Loan/Title Clerk
Midwest Title Loans
09.2013 - 03.2017
Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Communicated with customers to resolve common title issues.
Contacted different states Motor Vehicle Department to determine status of pending titles.
Calculated and remitted state sales tax, service, and other charges.
Improved document accuracy by diligently reviewing and verifying signatures in notarized documents.
Medical Insurance Biller
Walgreen Corporate Office
11.2006 - 08.2013
Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Prepared billing statements for patients and verified correct diagnostic coding.
Communicated with insurance providers to resolve denied claims and resubmitted.
Liaised between patients, insurance companies, and billing office.
Demonstrated expertise in various code sets including CPT, HCPCS Level II, ICD-10-CM/PCS codes while maintaining certification as an Inpatient Coder.