Lisa Krey
Saint Paul,MN
Summary
Dependable administrative professional with experience in reception, clerical support, and record management. Skilled in scheduling, data entry, and customer service with strong organizational and communication abilities to support efficient office operations.
Overview
28
28
years of professional experience
Work History
DSP/House Keeper
Aldrich Board and Care
03.2022 - 08.2025
- Managed front desk operations, including answering phones, responding to emails, and scheduling appointments.
- Performed data entry, recordkeeping, and document management.
- Maintained organized files and ensured accurate reporting.
- Supported staff and clients with administrative tasks and inquiries.
- Applied basic computer skills (MS Office, Outlook) to complete daily responsibilities.
- Collaborated with team members and worked independently to ensure smooth office operations.
Cleaner
Sue’s Cleaning
07.2016 - 09.2019
- Cleaning and sanitation of residential and care environments.
- Laundry, organization, and upkeep of living spaces.
- Maintaining safe and orderly work areas.
- Attention to detail in quality control of cleaning tasks.
Clerical Clerk
Ramsey County Mental Health
09.2012 - 09.2013
- Assisted with intake and client documentation in a county mental health setting.
- Processed records, managed logs, and supported office staff with administrative needs.
- Ensured compliance with confidentiality and documentation standards.
- Provided customer service at reception desk and via phone/email.
Receptionist
Safety Awareness
01.1998 - 01.2005
- Experienced in reception and clerical support, including scheduling, phone/email management, and administrative tasks.
- Knowledgeable in workplace safety, compliance, and maintaining organized, safe environments.
- Skilled in supporting residents/clients with daily activities and providing quality care.
- Strong time management, attention to detail, and ability to work independently or in a team.
Education
Medical Administration & Business Management
St. Paul College
01-2012
GED - undefined
01-1989
Skills
Reception and clerical support Scheduling and phone management Email correspondence Administrative tasks
Workplace safety compliance Organized environment maintenance Safety standards adherence
Resident support and care Daily activity assistance Quality care provision
Time management Attention to detail Independent and team work
Time organization
First Aid certification
behavior modification
client service
Empathetic caregiving
medication delivery
Behavioral management
Client documentation
Housekeeping duties
Decision support
Health and safety standards
networking skills
patient care services
Logistics management
meeting coordination
Healthcare support
disability inclusion
Client logistics
ADL support
Goal setting
Teamwork
Social skills training
Crisis response
Recreational activities
Patient care coordination
Progress documentation
personalized support planning
patient evaluations
safety oversight
Community integration
medical recordkeeping
Care plan administration
Care plan evaluation
transportation support
Indirect patient care services
Patient instruction
Nutritional science
patient care management
Nutrition support services
Clinical quality standards
Medical office administration
Problem-solving skills
task management
Daily living assistance
Compassionate communication
HIPAA compliance
listening skills
Adaptability skill
Verbal communication
Case documentation
Behavioral support
Positive feedback
Client representation
Dispute mediation
Life skills coaching
records management
Conflict resolution strategies
mobility support
Wellness advocacy
technical report writing
Cultural competency
Emotional awareness
Personal support services
Infection prevention protocols
Health services management
charting documentation
Hygiene assistance
Quality program management
Health services
empathetic client support
adaptive technology proficiency
Therapeutic coaching
Regulatory compliance
health and nutrition expertise
Support plan administration
Community engagement
Community integration
Client safety practices
CPR certification
CPR certification
Quick learner
Analytical reasoning
Documentation management
First aid certification
medication administration
People skills
Lifting ability
Meal preparation
CPR and AED certification
CPR and AED certification
Vital signs monitoring
Decision analysis
Effective communication
Housekeeping services
Timeline
DSP/House Keeper
Aldrich Board and Care
03.2022 - 08.2025
Cleaner
Sue’s Cleaning
07.2016 - 09.2019
Clerical Clerk
Ramsey County Mental Health
09.2012 - 09.2013
Receptionist
Safety Awareness
01.1998 - 01.2005
Medical Administration & Business Management
St. Paul College