Tanesha Davis
Chicago,IL
Summary
Accomplished Store Manager with a proven track record at Starbucks, enhancing store operations and customer satisfaction through expert inventory management and outstanding communication. Skilled in leading teams to exceed sales goals by implementing efficient training and mentoring, alongside strategic merchandise displays. Demonstrates exceptional problem-solving and team leadership abilities, contributing to significant improvements in store performance and customer relations.
Overview
20
20
years of professional experience
Work History
Store Manager
Starbucks
Chicago, IL
01.2014 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Kentucky Fried Chicken
Chicago, IL
02.2005 - 01.2014
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
N/A - Business Administration And Management
Richard’s Career Academy
Chicago, IL06.2007
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Training and mentoring
- Store Opening and Closing
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory Management
- Store Merchandising
- Cash Management
- Retail Inventory Management
- Shift Scheduling
- Employee Training
- Inventory Control
- Recruitment and hiring
- POS Systems
- Goals and performance
- Team Building and Leadership
- Team motivation
- Recruiting and Hiring
- Operations Management
- Policies and Procedures
- Employee Scheduling
- Work Planning and Prioritization
- Documentation And Reporting
- Order Management
- Payroll Management
- Loss Prevention Procedures
- Delegating Work
Timeline
Store Manager
Starbucks
01.2014 - Current
Assistant Store Manager
Kentucky Fried Chicken
02.2005 - 01.2014
N/A - Business Administration And Management
Richard’s Career Academy