Tanesha Freeman
Roanoke,AL
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Ambitious Managing Director with excellent Skill and Skill skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.
Talented professional with expert sales and Skill talents. Composed persona known for having excellent drive. Insightful Job Title with Number years of customer service experience.
Visionary individual with more than Number years working as Managing Director for Type organization. Highly communicative and experienced in Skill and Skill. Strengths in strategic planning, efficiency and team building.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
Verizon
Roanoke , AL
06.2020 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Introduced new methods, practices and systems to reduce turnaround time.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Sandwich Artist
Subway, 4690 US Highway 27
Roanoke , AL
03.2019 - 06.2020
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Assisted customers in choosing menu items by providing food complementing information.
- Executed sandwich artistry duties with very low occurrence of errors.
- Greeted guests, promoted specials and took orders.
- Interpreted food order slips per shift to prepare food according to customer orders.
Packer Associate
Plantation Pattern
Wadley, AL
02.2019 - 06.2019
- Completed daily orders with expert picking and packing of shipments.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Kept records accurate and current by documenting movements in company system.
- Recorded each completed job in equipment use log.
- Monitored outgoing packages for proper labels and accurate address information.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
Education
Wadley High School
Wadley Al05.2013
Skills
- Customer Service
- Employee Training
- Supply Ordering
- Store Merchandising
- Time Management
- Payroll Management
- Cash Management
- Sales Strategies
- Recruiting and Hiring
- Management Training
- Shift Scheduling
- Work Planning and Prioritization
- Employee Terminations
- Sales Promotion
- Special Events
- Bank and Safe Deposits
- Employee Motivation
- Profit and Loss
- Leadership
- Documentation
Accomplishments
- Managed a store that exceeded company expectations in every category during the Quarter quarter.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
- Certified Job Title, Company Name - Timeframe
Timeline
Store Manager
Verizon
06.2020 - Current
Sandwich Artist
Subway, 4690 US Highway 27
03.2019 - 06.2020
Packer Associate
Plantation Pattern
02.2019 - 06.2019
Wadley High School