Breontis Clemons
Tallahassee,FL
Summary
Welcoming Customer Service adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Crumbl Cookies
Tallahassee , FL
10.2022 - Current
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Answered product questions using knowledge of sales and store promotions.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
Team Trainer
Academy Sports Outdoors
Tallahassee, FL
03.2022 - Current
- Trained new employees in specific job requirements.
- Cross-trained existing employees to maximize team agility and performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Taught new team members correct procedures for all areas of operations.
- Provided coaching and mentoring to employees.
Customer Service Associate
JCPenney
Tallahassee, FL
08.2021 - 03.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Increased revenue by cross-selling and upselling products and services.
- Provided training and support to new associates to help provide high-quality customer service.
- Trained new personnel regarding company operations, policies and services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Team Member
SUBWAY®Restaurants
Tallahassee, FL
04.2021 - 08.2021
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor Of Science - Paralegal Studies
Tallahassee Community College
Tallahassee, FL05.2025
Skills
- Point of Sale Systems
- Cash Register Operation
- Cash Handling
- Guest Services
- Product Restocking
- Microsoft Office Suite Proficiency
- Sales
Timeline
Customer Service Cashier
Crumbl Cookies
10.2022 - Current
Team Trainer
Academy Sports Outdoors
03.2022 - Current
Customer Service Associate
JCPenney
08.2021 - 03.2023
Team Member
SUBWAY®Restaurants
04.2021 - 08.2021
Bachelor Of Science - Paralegal Studies
Tallahassee Community College
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