Elizabeth Moore
Jacksonville
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Timeout sports grill
Jacksonville
07.2024 - 12.2024
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Resolved customer complaints in a professional manner.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Processed credit card transactions accurately and efficiently.
- Maintained accurate records of transactions using the point-of-sale system.
- Recommended, selected, located, and obtained products to meet customer needs.
Customer Service Cashier
Bbq barn
Jacksonville
11.2015 - 07.2022
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Resolved customer complaints in a professional manner.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Operated cash registers to process payments for goods and services.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Provided excellent customer service by helping customers locate items they were looking for.
Education
GED -
FSCJ
Jacksonville, FLSkills
- Customer service
- Point of sale systems
- Cash handling
- Inventory management
- Time management
- Effective communication
- Data entry proficiency
- Customer satisfaction
- Product knowledge
- Stress management
- Basic math
- Customer complaint resolution
- Refund handling
- Point-of-sale system
- Customer focus
- Multitasking and organization
- Calm demeanor
- Product recommendations
- Payment processing
- Customer inquiries
- Positive and professional
- Product merchandising
- Telephone management
- Account management
- Up-selling techniques
- Guest services
- Phone etiquette
- Attention to detail
- Teamwork and collaboration
Timeline
Customer Service Cashier
Timeout sports grill
07.2024 - 12.2024
Customer Service Cashier
Bbq barn
11.2015 - 07.2022
GED -
FSCJ