Results-driven team leader with expertise in workflow optimization and employee training. Proven ability to enhance team performance and foster collaboration, ensuring high-quality standards and a positive work environment.
Overview
9
9
years of professional experience
Work History
Team Leader
Connections In Ohio
Cleveland
11.2021 - 09.2025
Coordinated schedules and assignments for team members effectively.
Trained new employees on company policies and procedures.
Monitored daily operations to ensure compliance with quality standards.
Developed workflow improvements to enhance team efficiency and productivity.
Communicated with management about team performance and challenges.
Maintained a positive work environment that promoted collaboration between team members.
DSP
R.E.M Group
Akron
01.2017 - 11.2021
Assisted in training new staff on operational procedures.
Assisted clients with maintaining good personal hygiene.
Helped clients get in and out of beds and wheelchairs.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Built strong and trusting rapport with clients and loved ones.