Tangela Howell
Locust Grove,GA
Summary
Results-oriented Remittance Cash Application Specialist at Deluxe Corporation, specializing in account reconciliation and payment processing. Efficient Cash Application Specialist known for high productivity and ability to complete tasks swiftly. Specialized skills include accurate financial reporting, effective account reconciliation, and adept use of payment processing software. Strengths in communication, problem-solving, and time management ensure success in managing transactions and customer inquiries with professionalism and precision.
Overview
6
6
years of professional experience
Work History
Remittance Cash Application Specialist
Deluxe Corpration
Atlanta, GA
01.2020 - 11.2025
- Reconciled customer accounts by confirming outstanding balances due.
- Analyzed aged trial balances to identify unapplied credits and payments that require further investigation or research.
- Provided excellent customer service to internal and external customers regarding payment inquiries.
- Assisted with month end closing activities related to cash application.
- Processed credit card payments utilizing the appropriate payment processor.
- Processed invoice payments and recorded information in account database.
- Answered customer questions to maintain high satisfaction levels.
- Participated in special projects as needed within the department.
- Identified ways to improve processes for more efficient workflow in Cash Application Department.
- Researched discrepancies between customers' payments and invoices.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
- Developed strong relationships with internal departments such as Sales, Accounting, Credit and Collections teams.
- Enforced compliance with organizational policies and federal requirements regarding confidentiality.
- Reviewed and applied customer payments to accounts using Lockbox, ACH, checks and wire transfers.
- Responded promptly to customer inquiries via phone or email regarding their account status.
Education
General Business - Business Accountancy
Crandall Business College
Macon06-1989
Skills
- Cash application
- Account reconciliation
- Payment processing
- Cross-department collaboration
- Time management
- Payment research
- Account reconciliations
- Attention to detail
Other Experiences
I have 26+ years of experience as a Cash Application/Accounts Specialist. Working with GE Capital and Synchrony Financial from 1997-2019.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Remittance Cash Application Specialist
Deluxe Corpration
01.2020 - 11.2025
General Business - Business Accountancy
Crandall Business College
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