Music
Tangie Brown
Healthcare Student
Hinesville, Ga 31313,GA
Summary
Enthusiastic healthcare student and mother eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of patient confidentiality and training in multiple systems. Motivated to learn, grow and excel in healthcare.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
OGP (Online Grocery Production)
Walmart
Hinesville, GA
06.2022 - 07.2022
- Analyzed picker productivity for commissioning operations.
- Inspected grocery before, during and after projects to maintain progression and functionality.
- Managed over 500 project scans, exceptions and specifications.
- Specified material for production use in alignment with environmental concerns and budget constraints.
Substitute Teacher/ Paraprofessional
ESS- Board Of Education
Jesup, GA
01.2022 - 07.2022
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Maintained 70% system required passing rate .
- Graded and evaluated student assignments, papers and course work.
- Supervised learning groups of students in classroom stations.
- Collaborated with faculty to develop after-school tutoring program for struggling students.
Patient Service Coordinator
AppleCare Urgent Care
Jesup, GA
09.2021 - 11.2021
- Telephoned and interviewed patients and family members to obtain pre-registration information and confirm appointments.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Collected time of service payments and issued receipts.
- Communicated with primary care offices and insurance companies to obtain authorization.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Respected over 100 patients by recognizing rights and maintaining confidentiality.
- Contacted insurance company to verify patient coverage before visit.
Secretary/ER Secretary
Wayne Memorial Hospital
Jesup, GA
08.2018 - 11.2021
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Coordinated over 100 referrals through insurance and other medical specialists and documented details in patient charts.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Collaborated with assistants and medical doctors to prepare and set up rooms with adequate supplies and equipment.
- Kept detailed records of office inventories and placed orders for more supplies.
- Received and routed laboratory results to correct clinical staff members.
PCA (Personal Care Assistant)
Seed of Hope
Jesup, GA
05.2020 - 08.2020
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Led ongoing patient engagement to improve adherence to treatment plans and patient satisfaction.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Assisted with ambulating, transfers and range of motion to provide clinical therapeutic services to patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Security Officer
DSI Security Services
Jesup, GA
04.2016 - 05.2016
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Checked and verified photo identification prior to granting facility access.
- Performed pat-downs to look for unauthorized materials and weapons.
- Secured back gate of main building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Monitored and authorized entrance and departure of 50+ vehicles, cargo trucks and visitors.
Barista
Sky Coffee
Jesup, GA
09.2015 - 01.2016
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Updated specials board display to boost sales.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils and seating areas daily.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Maintained daily regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of over 20 coffees, teas and merchandise.
Customer Service Representative
EBay Enterprise
Brunswick, GA
09.2014 - 01.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Answered over 100 customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Recorded account information to open new customer accounts.
- Collected and analyzed customer information to prepare product or service reports.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Peanut Grader
Southeastern Peanut & Cotton Gin
Surrency, GA
08.2014 - 09.2014
- Graded raw materials based on checklist of quality standards.
- Documented products checked, grades assigned and rejected items in master logs.
- Documented 130 inspections, assignments and task completion to comply with company policies.
- Inspected and maintained equipment for sorting.
- Identified and resolved problems affecting quality of work or safety of job site.
- Completed on-the-job training to learn correct methods for identifying defects.
Office Assistant
Ashleys Manufacturing
Jesup, GA
08.2010 - 12.2012
- Provided clerical support, addressing routine and special requirements.
- Secured essential information and determined logistics to coordinate meetings and travel.
- Completed clerical tasks such as filing, copying and distributing mail.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Executed 2 record filing system to improve document organization and management.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
Education
Bachelor of Science - Long Term Care Administration
South Georgia State College
Douglas, GA 05.2019 - Current
High School Diploma - Business Pathway
Wayne County High School
Jesup, GA 01.2009 - 05.2013
Skills
Telephone Etiquette
Active Listening
Written Communication
Problem-Solving
Detail Oriented
Organization
Accomplishments
- Collaborated with team of OGP in the development of an efficient online shopping experience .
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved positive feedback through effectively helping with customers.
- Documented and resolved medical coverages which led to a successful patient flow .
Certification
BLS, American Heart Association - Exp. 11/21
Interests
Dance
Typing Documents
Organization
Creative Thinking
Random Facts
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson
Timeline
OGP (Online Grocery Production)
Walmart
06.2022 - 07.2022
Substitute Teacher/ Paraprofessional
ESS- Board Of Education
01.2022 - 07.2022
BLS, American Heart Association - Exp. 11/21
11-2021
Patient Service Coordinator
AppleCare Urgent Care
09.2021 - 11.2021
PCA (Personal Care Assistant)
Seed of Hope
05.2020 - 08.2020
Bachelor of Science - Long Term Care Administration
South Georgia State College
05.2019 - Current
Secretary/ER Secretary
Wayne Memorial Hospital
08.2018 - 11.2021
Security Officer
DSI Security Services
04.2016 - 05.2016
Barista
Sky Coffee
09.2015 - 01.2016
Customer Service Representative
EBay Enterprise
09.2014 - 01.2015
Peanut Grader
Southeastern Peanut & Cotton Gin
08.2014 - 09.2014
Office Assistant
Ashleys Manufacturing
08.2010 - 12.2012
High School Diploma - Business Pathway
Wayne County High School
01.2009 - 05.2013