Hi, I’m
Tangie L. Edwards
Newport News,VA
Summary
Well-trained in ADA policies. Assertive administrator with demonstrated skills in organizational and communication skills. Highly effective at taking on multiple tasks simultaneously and working with diverse personalities. Known for innovative and proactive leadership.
Overview
26
years of professional experience
Work History
Owner Operator IndependentNewport News, VA
Posh Hair Studio
05.2015 - Current
Job overview
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer adjustments to maintain financial accounts.
- Collected and analyzed customer information to prepare product or service reports.
Vivacious Hair StudioNewport News, VA
Manager/Stylist
03.2010 - 05.2015
Job overview
- Accounting; tracking inventory and weekly expenses
- Order supplies and equipment for business operations as well as retail sales
- Banking; pay bills, write checks, make deposits
- Business marketing; develop and implement promotional sales events to bring in new clientele
- Planned, developed, and implemented charity “back-to-school” function to provide haircuts and styling for children preparing to return to school in the fall
- Provision of quality customer service in greeting customers, answering phones, scheduling appointments, selling products
- Perform duties of hair stylist on part time basis
Lily’s HaircraftNewport News, VA
Hairstylist
01.2007 - 01.2010
Job overview
- Provided beauty services such as shampooing, cutting, coloring, and styling hair
- Schedule client appointments; update and maintain customer information records
- Operate cash register
- Demonstrate and sell hair care products, jewelry, and shoes
Hair CutteryNewport News, VA
Assistant Manager/Master Stylist
01.2003 - 01.2007
Job overview
- Performed all banking responsibilities
- Answer phones and take messages; schedule appointments
- Operate computer and handle close out of daily sales; inventory and ordering of products and merchandise
- Arrange and facilitate staff meetings
- Market and network to increase business
- Evaluate employees performance; trained new employees; provided corrective instruction as needed
- Introduced and taught new techniques and styles to staff; demonstrated use of new products
- Exceeded sales quotas every week
- Organized Hair Cuttery’s portion of Fashion Show held at Patrick Henry Mall; scheduled models; made decision on styles and makeup
Unisex Textures Salon & SpaNewport News, VA
Hair Stylist
01.2001 - 01.2002
Job overview
- Time as a hair stylist providing beauty services including shampooing, cutting, coloring, and styling hair
- Provided customer service in working with clients; answered phones and took messages, scheduled appointments
- Opened and closed store
Virginia School of Hair DesignHampton, VA
Instructor
01.1999 - 01.2001
Job overview
- Instructed students in use of industry tools, products, techniques
- Remained informed and current in the newest trends and techniques
- Taught business operation, customer service skills, retail sales and marketing of products
- Educated students on handling unhappy customers, problem solving, conflict resolution
- Coached students throughout training to ensure quality performance and customer satisfaction
Education
Saint Leo UniversitySaint Leo, FL
Doctor of Business Administration from Business Administration And Management
2024
St. Leo University
MA from Business Management
05.2017
St. Leo University
BA from Business Management
5.2011
Virginia School of Hair Design
Cosmetology Instructor License
1999
Chris Logan Beauty School
Cosmetology License
1991
Skills
- COMPUTER SKILLS
- Type 60 wpm
- Familiar with MS Word and Excel; Proficient using PowerPoint, Internet, and Email
- Community Organization
Timeline
Posh Hair Studio
Owner Operator Independent
05.2015 - Current
Manager/Stylist
Vivacious Hair Studio
03.2010 - 05.2015
Hairstylist
Lily’s Haircraft
01.2007 - 01.2010
Assistant Manager/Master Stylist
Hair Cuttery
01.2003 - 01.2007
Hair Stylist
Unisex Textures Salon & Spa
01.2001 - 01.2002
Instructor
Virginia School of Hair Design
01.1999 - 01.2001
Saint Leo University
Doctor of Business Administration from Business Administration And Management
St. Leo University
MA from Business Management
St. Leo University
BA from Business Management
Virginia School of Hair Design
Cosmetology Instructor License
Chris Logan Beauty School
Cosmetology License
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