Tangina Akter
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Administrator
Rapid Reliable Testing
03.2023 - Current
- Greet guests, patients, clients, and staff members as they enter our locations.
- Assist guests, patients, and clients through the intake and discharge processes.
- Scan the QR code on the guest's badge as they enter and leave the facility and bring any flagged guests to HERRC Supervisor's attention, in a timely manner.
- Register guests into our computer systems.
- Direct guests, patients, clients, and staff members to the correct resources and escort when necessary.
- Distribute meals, personal hygiene items, and other necessary items.
- Distribute mail and flyers.
- Assist guest, patients, and clients with various appointments.
- Assist with scheduling travel and relocation arrangements for guests, patients, and clients.
Office Clerk Representative
IST Management
03.2023 - 03.2024
- Handling mail/copy/legal documents
- Order and maintain supplies
- Pick-up and deliver mail, parcels, copy jobs
- Send email to customer for verification
- Processed incoming and outgoing mail daily
- Answered phone calls in a professional manner and transferred calls accordingly
- Managed client communication, scanning documents and distribution of mail
- Complied with confidentiality requirements according to governing procedure
- Scanned, faxed, and filed invoices and sales receipts.
Administrator
United Staffing Solutions
11.2021 - 01.2023
- Registered community members to get COVID-19 vaccine
- Met with patients to discuss medical histories and current complaints
- Assisting with completing registration on online
- Scanned the results and adding them on computer (PCR, RAPID)
- Collaborated with other teams to develop strategies for improving operational efficiency
- Reviewed and revised sustainability proposals or policies.
Education
Bachelor of Science - Aviation Management
City University of York College
Jamaica, NY12.2024
High School Diploma -
X564 Claremont International High School
Bronx, NY06.2020
Skills
- Problem solving
- Experienced with a Diverse Population
- Communication
- Accurate cash and credit management
- Accounting
- Financial Data Analytics
- Customer service
- Airport and Aviation Security
- Commercial Aviation Safety
- Time management
- Active listening
- Business/Business law and ethics
- Micro/Macro Economics
- Psychology
- Biology
- Marketing
- Ethics Issues in Aviation
- Principal of Finance
- Deliverer of Excellent Customer Service
- Detailed oriented with a strong focus in accuracy and efficiency
Aviation Experience
- Facilitated meetings with stakeholders to discuss project requirements
and goals. - Analyzed collected data to identify potential areas of improvement or
growth opportunities. - Reviewed established procedures to assess areas in need of
improvement.
Languages
Multilingual in Bengali, Hindi, Urdu, and Spanish.
Certification
- Claremont Exempler Award.
- Certificate of volunteer experience in University Nursing Home.
Accomplishments
Achievement of completing JFK T8's Student Bridge Program
Timeline
Patient Care Administrator
Rapid Reliable Testing
03.2023 - Current
Office Clerk Representative
IST Management
03.2023 - 03.2024
Administrator
United Staffing Solutions
11.2021 - 01.2023
Bachelor of Science - Aviation Management
City University of York College
High School Diploma -
X564 Claremont International High School
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