Tania Accilien
Cape Coral,FL
Summary
Dynamic trilingual professional with extensive experience in customer service and patient care, notably at Shellpoint Retirement Community. Excelled in fast-paced environments, demonstrating exceptional communication skills and empathy. Proven track record in improving customer satisfaction and maintaining safety protocols. Skilled in patient transportation and fluent in Creole, French, and English, embodying a responsible and team-oriented work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Eden SDA Church
2368 Edison Ave, Fort Myers, FL 33901
02.2024 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
Cashier
Eden SDA Church
2368 Edison Ave, Fort Myers, FL 33901
06.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Patient Transporter
Milot Hospital
Milot Haïti
06.2019 - 01.2024
- Perform patient transport to hospital standards and protocols
- Deliver patient to destination and genuinely wishes patient well
- Completes requests in courteous, timely, and professional manner
Education
Nursing Assistant
Cape Coral Technical College
360 Santa Barbara Blvd N, Cape Coral, FL 3399309.2024
Skills
- Trilingual in Creole, French, and English
- Punctual
- Accurate vital signs
- Patient transportation
- Infection control
- Good communication
- Easy-going
- Lots of Empathy for patients
- Teamworker
- Active listener
Certification
- AHA BLS CPR, 2024
- OSHA hazards/ SDS, 2024
- HIV/ Aids Certification, 2024
- Domestic Violence Certification, 2024
- BBP and Infection Control, 2024
- Alzheimer's, 2024
References
- Dorine Walker Instructor 239-357-2169
- Chantal Alyssa Accilien LPN +509 36 40 5194
- Diana Fischer Esol Teacher dianamf@leeschools.net
Timeline
Cashier
Eden SDA Church
06.2024 - 07.2024
Food and Beverage Server
Eden SDA Church
02.2024 - Current
Patient Transporter
Milot Hospital
06.2019 - 01.2024
Nursing Assistant
Cape Coral Technical College